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12 Years In Business

Company Details

Contact

1245 Wooster Road West, Suite C
Barberton, OH 44203
www.americanqc.net

Hours

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Achievements

Service Details

    Areas of Expertise

    • AQC Corprate office based in Barberton OH with multiple locations and staff, also servicing Northeastern OH, Mansfield and Columbus areas.
    • Stamped
    • Glass Blocks
    • Concrete
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.7
    54 Verified Reviews
    • 5
      46
    • 4
      5
    • 3
      1
    • 2
      0
    • 1
      2

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 11-20 of 54 results
    5.0 Don H. Medina, OH
    7/12/2019

    Extremely knowledgeable and professional crew who clearly knew what they were doing and WORKED (very few breaks if any). Left our yard clean and free of debris. Looks fantastic!

    3.0 S M. Hilliard, OH
    7/10/2019

    I decided to rate this project in different categories so if you are considering using this company for your concrete you would know which things we felt went really great and what we thought didnt go very well. We had our project started in April for a 12x 58 ft poured stamped concrete patio in our backyard, and 2- 3 ft Strips of poured stamped concrete down either side of the driveway to extend the width of the driveway. The overall look of the patio and driveway extensions are pretty good, I would probably give them four stars. And that is because the back patio is sloped to the point you can visually see that it is going down hill and Im pretty disappointed about that. Communication I would probably have to give them zero stars. We paid an extra $500 to have our concrete reinforced and extra poured due to us getting a hot tub. When the hot tub arrived we were told we could not fill it with water because our patio is sloped so much that we wouldnt be able to keep water over the filter area. Our patio measured to have between five and 6 inch slope. Ive been doing some research to figure out what the slope should really be, the slope should be between an 1/8 to 1/4 inch per square foot, which shouldve been 1 1/2 inch to 3 inches slope for a 12 foot deep patio. And this is really the whole reason why I am taking the time to write this review, because all the research we did on concrete I never thought about having to advocate for ourselves on how much of a slope the concrete has. We paid $15,000 for this job, I think the concrete was $14,750 and we paid $300 to have a platform built so that we could use our hot tub, so I feel that we should have been able to trust the professionals. I spoke with Dusty and told him what the hot tub delivery man said about the concrete. Dusty said that they had to make that slope so steep because of the natural grade of our yard, and on the day that they poured the concrete he came in and spoke with my husband and said that my husband called the hot tub company and the hot tub company said that it was OK to have that much of a slope. My husband said that he did not remember that conversation and did not call the hot tub company he was just as surprised as I was about the slope. About four weeks after the concrete was poured I called and spoke with Scott in the office to see when they were going to grade the dirt and backfill around the concrete, (which we paid an extra $500 for the service) and told him that we would like to speak with Dusty so that we could work out this misunderstanding, but he never came back to talk with us. Our friends and family that have looked at the concrete said that they felt that if they would have dug down deeper and closer to the house that they wouldve been able to blend more in with the natural slope of our yard and would have avoided the steep slope. I will say that all the gentleman we dealt with were very polite and hardworking, and they were able to start our project quickly, so for that I would have to give them five stars. The last complaint I have is that things were a little sloppy. There is concrete splashed on the bottom of the house, sealer sprayed on the siding around the steps, the driveway had black rubber tire marks from their equipment, and then there was stain that over flowed on our existing sidewalks and driveway. These things I did not call them about because I felt like we had bigger things to deal with. And it was about a week before could walk on the concrete because we had to wait for the sealer to be applied, so we didnt notice these things right away. The reason I wrote this review is for the customer that it might help you if you are looking to do a project, these are the things I wish I would have known.

    Response from Company:

    We are sorry you are disappointed with the slope of your patio. There is never an exact slope as every job is different. The grade of a yard GREATLY impacts the slope as there has to be a certain amount of fall to keep water away from the house. Certain stamps require more slope then REGULAR CONCRETE because of the groves and textured designs in them (we have to make sure that heavy rain, melting snow etc wont have any way to head toward a dwelling). Ohio has a certain threshold for steps in relation to the distance between the house and the patio. We didn't write it but we believe in installing to code (digging way down isn't always an option). Not sure if your friends or family are in the concrete trade or not as there is more to our trade then people realize. You mentioned that your husband doesn't remember the conversation with Dusty but paid in full upon completion (It would seem if you were unhappy or had doubt that you wouldn't have paid in full or waited months to write this review). We were delayed in applying the sealer because of all the rain that we experienced in the spring (I know we got rained out twice in that week that we installed your patio). We realize it was inconvenient but we can't control mother nature. I am confused about the communication rating of zero as I pride myself on returning ALL CALLS, TEXTS AND EMAILS WITHIN THE NEXT BUSINESS DAY (I have stayed late to accomplish this many times). Dusty has a 330 phone number which is not a local area code so it is not uncommon for me to have to contact a homeowner and let them know that he has been trying to reach them (we all screen are calls because of all the pesky spam out there). When the equipment is going it is impossible to hear a phone so on a 10 hour day Dusty can be tough to reach). We normally would get the dirt work done sooner but battling rain and equipment (a broken brake line on a dump truck or electrical problem is even more fun to deal with during the busy season) can add a monkey wrench in the loop. We did the dirt work for less then normal to help compensate. We try to keep any concrete from splattering, or overspray from sealer from going where it shouldn't but unfortunately its construction and small messes can happen. You had mentioned that you didn't tell us about it so we never had the opportunity to remedy it for you. In closing we appreciate you choosing AQC and are very thankful for the opportunity to install your new patio. We hope you will call again if you ever need any additional work done and wish you best in the future. Regards, AQC

    4.5 Tom Z. Westerville, OH
    10/29/2018

    My experience with AQC was excellent. Scott, Rob, and Dustin and the install crew were a total pleasure to work with.

    5.0 Kim Y. Seville, OH
    8/20/2018

    I hired AQC to put in a driveway. Everyone I dealt with was very friendly and professional. Great communication and very nice work! Good value too.

    5.0 Jane S. Seville, OH
    8/5/2018

    I hired AQC to lay a concrete patio in my front courtyard. I definitely made the right choice. Scott, in the office was wonderful a patient with me. Rob was very helpful when he arrived to size up my job. Dustin and the entire crew consistently showed up on time, were polite and worked hard. My husband and I are so happy with the completed results. I would recommend this company to everyone.

    5.0 Tia C. North Canton, OH
    7/20/2018

    AQC was a great company to work with. They were very responsive to emails and calls and graciously and honestly answered all questions. Great communication is sometimes hard to find with contractors and was greatly appreciated. They also did great work at a fair price. I would hire them again and would recommend them to friends and family for their concrete needs.

    5.0 Cindy H. Brunswick, OH
    7/17/2018

    I knew from the first day I talked to Scott that AQC was the right company to install my front and back patio. I did have 1 other estimate, but just didn't feel right about it. After I met Rob, and then Alex, I was so confident they were a top-notch company, and they are! They were professional as well as so personable. The crew was great!!! They worked so well together. It was fascinating to watch them work. Everything they said they would do, they did, and more. My front patio was regular concrete and the back patio was stamped concrete. They came out absolutely beautiful!!! This project has been the talk of my neighborhood. My family and I could not be happier. We will be hiring them again to do our driveway. I highly recommend AQC. They will not disappoint!!

    5.0 Robert K. Rittman, OH
    6/1/2018

    Even though it was an extremely wet spring, Scott kept in touch about our project. We are so happy with our patio and fire pit! It looks beautiful is sloped properly. I now have even steps to go out to the patio. Need to buy new furniture to fit. Cant wait to have friends and family over now that we have space. Call Scott and his team for quality service and product!

    5.0 Macedonia, OH
    5/15/2018

    The job was completed in around 4 days. I had them install a brand new concrete driveway and garage floor. Workers were polite and efficient. Willing to work with you while they prepare for the pour. Deal with changes you would like (I.E curved forms for walkways ect..) They got all permits needed quickly, delt with the city directly, & made sure everything was done to code. Will definitely be using this company for future concrete work.

    5.0 Kayla S. Dublin, OH
    5/11/2018

    Super friendly, great job, awesome price. My neighbors are going to contact them soon to get the same job done.

    Photos

    American Quality Construction, LLC
    27
    Concrete pictures
    6
    Glass Block Windows

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