Empire Today - Columbus

A nonstop bait and switch. They require YOU to deposit but THEY can not even commit to supplying you what you ordered can even be done. Total scam. Do Not use them.

Great Work and finished quickly.

Fast, efficient, curtious, cleaned as they worked, and verified how I wanted things done. I have a bad back, so moving furniture and large items was out of the question, but they had no problem moving things as needed. My job was almost 1000 sq ft of LVP with tricky transitions, and if I was in good enough shape to do it myself, it would have been a 3 or 4 day job. They were done in about 7 hrs.

From the quote to the finished project, they were friendly, professional, and curtious. I thought my job would take at least two days, but they would have finished in about 7 hours had it not taken just a little more material than expected. Installers came another day and were finished in about an hour. They cleaned as they worked and made sure the flooring was installed the way I wanted it. Very nice job.

So impressed with them, I recommended them to a friend who also needed hardwood installed. They too were impressed. Time from quote to completion is amazing, as is product and service.

They could not finish the installation, we already ordered the quarter round and no one reaching out to me to start the second installation. No one calling back and I called them many times they did not return my call to comeback and finish the project.

They Did an Amazing Job Installing Carpet In My Basement and There Pricing Was Very Reasonable and Affordable.

Sales Jennifer was great during the sales process. But when there was an issue with the installation day there was almost no communication. I was getting LVP, tile, and carpet and set aside 3 days for them to complete the job. No one showed up the 1st day even though I called several times to verify my appointment and was assured each time I was still on the schedule. The next day after finally getting someone from the corporate office I had to reschedule to have the work done in over 2 days and I had to rearrange my schedule to accommodate them. The installers were on time on the rescheduled days and did a good job. (I have found one area where they will need to come back and make LVP flush with the wall...waiting on a call from installation). There seems to be a lack of communication between departments. The corporate office was apologetic and did give me a discount on the work that was done. I don't think I will use them for future work.

I would hire this group of men 10 times over! From the sales person to the three installers, all was perfect!

Good job