Mr. Rooter Plumbing of Columbus

Plumbers are expensive. These guys are fair and did the job well.

Nice folks and knowledgeable.

A fair price. Easy to work with. Technician very nice and knowledgeable. Highly recommend Mr. Rooter.

Great job

Good job

The tech was extremely polite and explained exactly what he was going to do and what the cost would be up front.

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Will not go by your recommendations anymore. Second time I have and wasn't impressed by either one. Mr. Rooter, the service man gave me an estimate I thought was kind of high but because he said it would take 2 to 3 hours to do I thought the time involve made the price higher. Shortly after starting the work he had a phone call that he was needed somewhere else. After being there less than thirty minutes he said he was almost done and was cleaning up his stuff. Did he not do a proper job or when he gave me the estimate did he inflate the time so I would pay his high price. When I complained he offered me the senior discount which I should have gotten anyway. I will never use them again or hire someone because your company recommends them. Have already told a couple of widowed friends my experience and will keep telling others so they won't get taken advantage of. Just received a phone call from Mark. I appreciate their phone call, their service man was courteous. I just don't understand the time difference.

Fast and friendly. Explained everything in detail that needed to be done and completed everything within a timely manner.

I hired them to replace water heater. But it wasn't the problem.They recommended using a camera in my sump pit drain to find the problem, for $405 for the first two hours.In 5 minutes or about 15 feet it wouldn't go any further. They asked me how my credit was and they left. When they were leaving I asked about a senior discount, and was told it was too late, they had already run my credit card. After they left they sent me a text asking how I would rate them. I gave them 1 star. That"s when they called me back and I was able to then get an estimate on the water heater,and found out they were going to give me a senior discount.of $40.59. So it cost me $365 for them to use camera for 5 minuted, with no benefit at all.So I have no faith in them working on my foundation, I then had 2 other companies take a look and both gave me a quote on the spot,at no charge..I have had other companies run camera's outside in the drains from my gutters to the street for free. Mr. Router cost me a few hundred dollars by taking their advice, and I got nothing that was of benefit I won't be using them in the future..