American Roofing & Metal Co. Inc.

Braxton with American Roofing and Metal was able to secure us a full roof replacement when no other company would even try after it was rejected the first time from State Farm. I struggled for months fighting with them myself until I was referred to American Metal and Roofing. Braxton came out within a few days and assured me he would help me get this taken care of. He was thorough with his documentation, called our insurance company daily to hold them accountable, and kept us updated every step of the way. In one month he accomplished what we couldn't in the previous six. Can't say enough good things about this company! Would give them 10 stars if I could!

They responded very promptly to my request and did a thorough assessment of the job. It turned out I needed more work than I thought initially. Their estimate was complete, the reasoning behind it was explained well, and the price was quite reasonable. They completed the work in the timeframe requested, and the crew was large enough to do the job well without having to rush. The final result was beautiful! I wish the companies who have done roofs for me in the past had done half as good a job. Clean-up was superb! I was especially impressed by how well Wes Beams communicated and kept me in the loop. It is such a relief to have found a good roofing contractor!

Would highly recommend this company. Wes Beams was my contact person and he was incredibly kind, honest, super responsive and made a point to be there when the insurance adjuster came to help with the process. The quality of work done by the crew was done very quickly and the site was thoroughly cleaned after the job was complete. Once I got Wes involved, the job was complete as quickly and painlessly as possible.

Our initial communications with the sales rep were great. We signed a contract for a new roof on the garage and a new flat roof to cover a kitchen addition on the back of our house. Once the project was underway, we discovered that the actual roofing structure was rotted out underneath. Obviously, this was no ones fault. The estimate was revised (and nearly tripled) to accommodate the wood and materials needed to rebuild the roof. My frustration stems from what happened after this. Namely, a lack of communication from our rep. The job took almost two months in total to complete. Along the way, days (even a week) would go by with no work crew on site, and no updates from the project manager. I felt like we had been forgotten, or at least deprioritized. I understand the company is very busy, but perhaps they are taking on too many simultaneous contracts. The quality of the materials used was top notch and the finished roofs look great. But it took several tries -- the work crew left a bunch of stuff lying on the lawn for over a week (tarps, wheelbarrow, ladders, materials), which killed all the grass. Then, once the installation was complete, they left gutters hanging unattached with missing pieces. This took three weeks to get resolved, only after several calls to the project manager (our only point of contact). In the meantime, we received an invoice from the company in the mail, before the job was even done. We are finally happy with the roof and definitely relieved to be done dealing with this company.

Very professional and did a great job cleaning up after the job was finished.

Communication was good.

Communication was great. Kept us in the loop if they were delayed with weather. Great value

Excellent company to work with

Repaired gutter quickly and efficiently. Would use again.

They came in a pouring rain to look at the job requirements, and then came back when they told me they would to make the needed repairs. A good job and a fair price.