Albuquerque Plumbing Heating & Cooling, Inc.

great professional service

Was able to come out immediately and very reasonable in pricing and professional work, follow up done by city inspector to make sure up to code

No comments.

Nothing else

Technician scheduled a follow-up appointment but did not communicate with company s scheduling department. A small job was done over three days because of the mix up.

I don't know why he didn't just get me the part I needed & finish the job. He told me where I could get the part but he was mistaken...now my fireplace is still broken weeks later.

They were on time, pleasant to deal with, professional, fairly priced, completed the project on schedule and the results are exactly what I had in mind. I could not be happier!

The work was done well and very thoroughly. The technician was conscientious of cleanliness and communicating with me regarding what he found in the drain. I had tried to snake the drain myself, but was unable to get passed a particular bend in the pipe. He gave me pointers on how I might get passed the bend in case there is a next time. There was a mix up with the scheduling. I was given a time window. When I hadn't heard anything close the the end of that window, I called to see if they were coming. There was some checking and a call back to let me know the tech wouldn't be there for another 2 hours. That was not going to work for my schedule. They arranged for another tech to come out. He arrived shortly after the time window given. They recovered from the schedule mixup with minimal impact to me.

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