Americas Choice Roofing

They were fast, on time, and very professional. I was amazed at how good they were.

Greg and Sandy showed up and completed the inspection and really did a great job talking to the repairs needed to our house and siding. We signed a contract with them on June 11, 2018. Upon request of a timeline Greg stated that with the crews they currently had and the jobs that they had they would be able to complete them all in 3 weeks. To date it has been in excess of 4 months and no work has been done and the communication has been poor. I have repeatedly sent emails and requested a date or timeline of when the job would be done. I have either received a plethora of excuses or no response at all. Greg had given me a business card with a phone number on it and have tried contacting that as well, its just a voice mail that the messages never get responded to. I have subsequently requested our money back. UPDATE** The below response indicates the return of our money with interest but as of 11/8 /2018 no check has been received nor have I gotten a response to 2 emails requesting a mailing date. UPDATE: 11/24.2018 received check + interest today.

Owner of the company worked up the estimate and visited several times to discuss work and to check on work progress. Crew was very efficient. Site was kept clean at all times. We are very pleased with the results.

I used America’s choice for 2 projects last summer. A new roof on a rental property duplex and garage; and on a bigger project at my home that involved a new roof, garage door, gutters and downspouts, painting, and window replacements. They are very fine people and were a pleasure to work, with they treat you like you are family friends. There staff was amazing particularly the roofers the jobs were done in a day or two and the quality of work exceptional. I am writing a review now almost a year later because I had a problem with one of the new windows I had installed. It developed a crack on the inside glass pane. I called America’ Choice they ordered a new window and came out and replaced it under warranty. They are awesome and I will use them for future contracting needs.

I hired the pro America's Choice but when we were working on the estimate process, the communication was not good by this SP so we decided not to hire the pro and the contract was voided.

The contractors were immensely professional and courteous. Knocked the whole roof job out in a day.

****UPDATE 8/29/18********* I got an email this last Sunday from Janette saying they she would like to send out a crew Mon or Tues to replace my skylight at no cost to me. On Tues a crew came out and indeed installed said skylight and a very nice one at that. Crew was very thorough and did a great job. So thank you to Janette and Americas Choice for making this right! I now would most definitely hire them again and recommend them. ****************End update************************ While I was on the road, one of their reps, Sandy, met with my wife to talk about the hail damage and played the " Oh I had cancer too" card to build trust. When he met with me, he gave me a quote for "everything " I was asking for which was the roof and the skylight dome. He quoted me a little over 4k for the whole job. He guaranteed me it wouldn't go over that amount. I agreed and signed to hire him. (Let me be clear. I made a mistake here. I did not read what he wrote. I assumed that he would write the bid for what he said.) Needless to say, they put new shingles on my roof and skipped the skylight dome. When I asked him about it, he claimed "Oh, I didn't know you wanted that repair too. We will have to talk to the insurance and get more money. We do this all the time. Don't worry. It won't cost you anymore out of pocket". After Americas Choice sent in a bid to the insurance company, my insurance sent me a check for $207. When I contacted Americas Choice letting them know that I had received the check for $207, they replied with "No, it would probably be closer to $1,000.00 between labor and material for us to put in the right one and be comfortable with it not leaking in the future. However, none of our crews in Idaho Falls right now would be able to do that. So we will probably have to pass on it."

Roofing was done quickly, efficiently. We were kept informed. Good customer service and support through all steps of our interaction. Thanks, gentlemen!

Almost complete in one day. Weather not cooperating. Done and gone next morning. Cleanup outstanding.

Very friendly. Completed the work in a single day and did an excellent job of cleanup.