Arc One Associates, LLC

I am writing this email expressing my utmost dissatisfaction with the service I received from using your contractor. I got hook up with your contractor through HomeAdvisor on Dec 10, 2018 for architectural drawing and permit. Your contractor Joshua Oehler with Arc One Associate repeated stated that I will get my drawing and permit within 3 weeks. This has been going on now for over 3 MONTHS!! Every time I call him asking for update he would tell me that he will sent my drawing over today but never received any calls at the end of the day. This happen 6 times already with his empty promises. His office unethical strategy to hook and bait their customers sicken me. I have had nothing but headache and frustration dealing with him and his office. Come to find out he lost all the informations I gave him about my store design 1.5 month since the date of signing the proposal. After that he never answers his phone or emails. I have to repeatedly go down to the office and complaints to his associate in order for them to even start the work on the drawing and this has been 2 month into. After receiving my drawing I asked him to submit the drawing for my permit and he stated that he will self-certification it and we will get it within a week. Again, more disappointment because it has been over a month and I have yet received the permit. Everyday that am not able to open according to my deadline is costing me ton of money.

Very professional

Excellent architect. Got us through permit process flawlessly. Highly recommend.

I was very satisfied with Arc One's performance. They did a great job at a very reasonable price. I would highly recommend them. The only improvement they need to make is to have the job done a bit quicker. Thank you.

Josh was the first architect to call me. He was prompt when we met, and gave me excellent serivice and advice. He was friendly and his knowledge of the work needed done was superb. Thank you for getting our room addition plan approved by the city quickly! Joel/Lan

Very unsatisfied with this professional, they made many mistakes and I had to pay an extra $400.00 out of my pocket to correct error.

I was very impressed with the firm, their designs, their process and their pricing. I just wish that we'd been able to finish the project... I think it would have been great.

Very responsive, very detailed oriented! A pleasure to work with. Would recommend highly!! A++++

Arc One is still working on the project, so this assessment is preliminary.