- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
49 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 9:00 PM
- Tue: 7:00 AM - 9:00 PM
- Wed: 7:00 AM - 9:00 PM
- Thu: 7:00 AM - 9:00 PM
- Fri: 7:00 AM - 9:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: 10:00 AM - 7:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Concrete Lifting
- Crawl Space Encapsulation
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 98 results
5.0
Barbara B.
Morgantown, WV
4/29/2024
Hayden and Andy were very professional and friendly. Work quality top notch. and clean up. Recommended filling a large crack that could cause more water damage.
5.0
Phyllis T.
Pittsburgh, PA
4/20/2024
Colson and Norm kept us informed every step of the way. They explained the procedure and answered all questions thoroughly and patiently. I would rate them 10/10.
1.0
Monica Y.
Smock, PA
3/4/2024
When this company was local (in Bentleyville, PA), their customer service was great. Now that they were bought out by a national company you can kiss the customer service goodbye. We have a total of seven 800 numbers! When we were first deciding to purchase a back up battery pump for our sump pump, we received at least one call a week from someone located out of the Pittsburgh area. We finally told her that we needed to perform other work first and would call her back. We called to schedule the installation and spoke with Eric the sales manager in Washington, PA. He sent us the contract along with his card and instructions to "call me anytime." What a joke! We called twice without a return phone call. Then finally called and reached him in Washington. A few weeks later we had another question and called back (again twice). We're still waiting for a return phone call a month later!!! If you're looking for quality customer service, go somewhere else!
Response from Company:
Hello Monica. We strive to give our customers the best and we take your concerns seriously. We will get this resolved as quickly as possible. If you need anything else, please feel free to reach out using the contact information provided by our team. -Baker's Waterproofing
0.50
Stan P.
Mckeesport, PA
2/12/2024
after they get their payment and something goes wrong you wont here from them
Response from Company:
Hi Stan. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we are really sorry we have not been able to meet your expectations this time. We'd love to resolve this as quickly as possible and find a solution that works for you. We will have someone reach out to you, shortly. -Baker's Waterproofing
0.50
Steven S.
Clarksburg, WV
12/5/2023
Would leave zero stars if I could. Bought a new $3000 dehumidifier with 5 year am warranty from bakers. Within 6 months it is throwing error codes. I called to get it fixed and they said the soonest service appointment is 2 months from now. Donâ  t use these scammers. Once they have your money you are a second class citizen.
Response from Company:
Our Service Tech was able to visit the home on 12/11and has resolved the customer's issue with his air system. We have done a swap on the unit under warranty. -Basement Authority of West Virginia
5.0
Diana S.
Dravosburg, PA
10/23/2023
Very professional and knowledgeable and friendly.
5.0
Zachery T.
Darlington, PA
8/11/2023
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0.50
Cathy B.
Ford City, PA
6/22/2023
The rep calls saying they don?t do pre paid off sump pump?s installation. This morning they texted me to. Say they are coming over at 10 am June 22. They are not coming cause they don?t install products customers purchase
5.0
Lori S.
Benwood, WV
4/30/2023
Good workers friendly and polite
5.0
Becky L.
Seneca, PA
3/17/2023
Sean, Cam, Tysean, and Deontae were excellent. Their work ethic and attention to detail transformed my dingy, old basement to a usuable space! They were prompt, clean, and communicative through the entire process. Thanks guys!!
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