Basement Medics, LLC

The service Bob and his team provide was prompt and informative. They were reliable and they completed our job with high quality work. I highly recommend thief company.

Great job. Professional service

These people are very professional. It was very comfortable working with them. They know what they are doing. They did a fantastic job and cleaned up the whole place after they were done. I would highly recommend them for any basement related issues.

Very professional. They came when they said they would and finished the job in time and on budget

Great service, arrived right on time and completed work quickly. Very friendly.

These were the most pleasant people to work with.

Excellent job...good price and didn't try to oversell us.

very friendly, professional, neat.

After several quotes from the bigger companies that send "sales inspectors", I selected Basement Medics and they were fabulous, reasonable, respectful and did not try to sell me everything under the sun. We needed some mold removal and waterproofing in the basement. They were very easy to deal with, and work to first educate the customer so we could make an informed decision with all the right info. Not pushy at all. They clearly have many many years of experience actually doing this work themselves and long standing crew. They were listed in Home Advisor with a 5 star review, but were further away from my zipcode. Still, they came out to my area quickly. Prompt, professional, and they don't send a sales guy, they send the owner/his son to review your situation. The owner, Bob and his son Ryan are delightful to deal with, are very knowledgeable, responsive, deeply experienced and explain everything to you without trying to go over your head. They tell you what you DON'T need as well as what you do and WHY specifically, in order to correct your problem. Most of all, I appreciated that they themselves were onsite with my actual job throughout, even though I don't live close to their area. Very neat and respectful in my home as well. Highly recommend.

We contacted Rob Cunliffe at Basement Medics after an old repair (12 years prior) to a crack in our poured concrete basement wall began to leak seriously during a recent heavy rainstorm. He responded that same evening, a Sunday, and after describing our situation to him he asked if he could meet us to see the problem before recommending a solution. He arrived promptly the following Saturday morning and spent a great deal of time explaining why the previous repair had ultimately failed and how their approach would remedy the problem permanently. During our discussion Rob answered all of our questions, addressed all of our concerns and never made us feel that he needed to be at his next appointment. He looked at other areas of the basement but saw no reason to fix what wasnt broke so he did not try to sell us more than what we needed. He sent us an a very reasonable estimate a couple of days later which was exactly what he told us when we spoke earlier. His estimate was very detailed and complete and described how the wall would be prepared for the new repair. We accepted the estimate and set up an appointment to begin the repair. Rob and his son, Ryan arrived promptly several days later and completely removed the old repair and prepared the wall for their waterproofing system. This process included application of 2 separate coats of radon sealer after which the wall was allowed to stand for several days to permit the sealant to penetrate the concrete. During this time Rob noted that we should see some efflorescence as the sealant penetrated the wall which was normal. They cleaned up the area and returned several days later to complete the job. They finished the new repair and again cleaned up the area. Overall, both Rob and Ryan are very pleasant to deal with and quite knowledgeable about the waterproofing business. In particular, Rob knows his business and their competitors products. He presents the advantages and drawbacks to other products as an honest comparison. His estimate was exactly what we paid for the repair. It is evident that Rob and his son take a great deal of pride in their work and strive to provide the very best service they can. We are extremely pleased with their work and would recommend them highly to anyone in need of an honest assessment of waterproofing issues without the pressure of a sales pitch.