Castle Roofing & Construction

did a good job

I have to say I was skeptical at first reading the reviews, but Castle does a fabulous job! I got a little antsy as it took awhile to get the job done but because they are a great company-they watched the weather carefully and would not start until the rain forecast was favorable. They answered all my texts even tho I was probably a pain in the neck wanting to get the roof started. My roof is done and looks fantastic! The crew was friendly, respectful, professional and went above and beyond. They make sure and replace all wood that is rotted or questionable before roofing. They want to do the best job possible instead of hurrying just to complete job. They not only clean up when the job is done, they clean up daily after being on the hot roof and working hard they still run the magnet and sweep or use the blower before going home. They show up exactly on time and get straight to work and do not fool around -it is non stop working. Castle did get my insurance company to pay for the roof, minus the deductible. I would definitely recommend Castle Roofing. They did a complete roof for me not just repairs.

We had such a great experience with Castle. They replaced our gabled shingle roof as well as 3 flat roofs, and did a fantastic job! We had storm damage, and they worked with our homeowners insurance to get it done. The guys who did the work were polite, professional, and thorough, and our rep Bob was very attentive and helpful. I've already recommended them to several friends and will continue to do so!

I would not use them again and I have been in the construction business since 1968. That should tell you something.

I had previously written a negative review based on my experience. The owner reached out to me personally and within 1 week had everything completed to my satisfaction. The issue was the final repair work that was never completed but Jim made sure that everything that I had been promised had been fulfilled. That is great customer service!

I hired Paul to do my roof plus interior damage, was told the work will be done by 11/11/19, did not start, my insurance cancelled and I had to get it reinstated, I was told that they would sent me the amount for the roof and never did, the work that was done in the house is terrible, this has been going on since July 2019, keep promising and never following thru. If you sign a paper that they get the money from insurance company they will take the money from insurance company but not complete the work.

They hire great sales men to get your business....they just hire crappy people to actually do the work. No follow up after 60 days of cashing the check...still waiting! No final inspection to see if I'm satisfied or even to see if the job is completed.. Took total advantage of a single woman who knows nothing about roofing. I'm not disputing the cost...I'm disputing the horrible service I am STILL receiving or rather not receiving!

They did great work.