Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process83% Recommended
65 Years In Business
Company Details
- Bilingual
Hours
- Mon: 5:00 AM - 12:00 PM
- Tue: 5:00 AM - 12:00 PM
- Wed: 5:00 AM - 12:00 PM
- Thu: 5:00 AM - 12:00 PM
- Fri: 5:00 AM - 12:00 PM
- Sat: 5:00 AM - 12:00 PM
- Sun: 5:00 AM - 12:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Carpet Flooring
- Laminate Flooring
- Hardwood Flooring
- Tile & Vinyl Flooring
- Window Treatments
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 41-50 of 69 results
5.0
Chet J.
Kernersville, NC
4/4/2018
customer service was great. still looking into other companies for the best price.
1.0
Shawn W.
Graham, NC
3/25/2018
They were not truthful about the finished product
0.50
Clipper G.
Mocksville, NC
2/27/2018
Sales rep didn't measure correctly and tried to raise the price on us because of his mistake. We said no , then he tried to make us take a cheaper product because of his mistake. We said no. Sales rep said he would keep working on it and then hung the phone up and canceled the job without telling us. Spend hours and hours on the phone dealing with customer service, which is basically nonexistent. Incompetent at every level, shady sales practices. It took them 6 days to complete what should have been a one day job. Installers are contracted out and tell me that with Empire they hear my same complaints on almost every job. WORST DECISION I HAVE EVER MADE. DO NOT HIRE THIS COMPANY.
4.5
Tamara W.
High Point, NC
1/30/2018
5.0
Amanda S.
Jamestown, NC
1/5/2018
Great job
5.0
Jeremy F.
High Point, NC
12/7/2017
Really great team, they were efficient and did a great job. There were some minor messes which they cleaned up before they left and even left me a nice remnant which I could use for a matched runner.
5.0
Bonnie S.
Summerfield, NC
11/22/2017
The only problem I had was I was expecting the work to be done in the morning and it was changed to afternoon. I have a home based business and it was hard to change my client schedule last minute. Love my new floor though!
3.5
Bleu C.
Winston Salem, NC
10/27/2017
The sales rep was prompt and did a very good job to earn my business. The installers were very professional and the quality of their work was very good
2.0
Greer C.
Mebane, NC
9/19/2017
We are in the middle of full house flooring replacement (carpet @ linoleum). The sales rep came and measured our whole house but now is saying he did not measure our downstairs carpeted areas. My husband was there the entire time and saw him measure the whole house and when they went over the list, all rooms were there. We are trying to get the house on the market and this could be a setback. We are waiting to see what they do about this
2.5
Amanda S.
Jamestown, NC
9/9/2017
Deceptive sales practices. Job ends up more expensive than anticipated or advertised!!
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