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65 Years In Business

Company Details

  • Bilingual

Contact

Serving You Locally
Northlake, IL 60164
www.empiretoday.com

Hours

  • Mon: 5:00 AM - 12:00 PM
  • Tue: 5:00 AM - 12:00 PM
  • Wed: 5:00 AM - 12:00 PM
  • Thu: 5:00 AM - 12:00 PM
  • Fri: 5:00 AM - 12:00 PM
  • Sat: 5:00 AM - 12:00 PM
  • Sun: 5:00 AM - 12:00 PM
View All Details & Credentials

Achievements

20 Homeowner Reviews

Service Details

    Areas of Expertise

    • Carpet Flooring
    • Laminate Flooring
    • Hardwood Flooring
    • Tile & Vinyl Flooring
    • Window Treatments
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    3.9
    141 Verified Reviews
    • 5
      78
    • 4
      29
    • 3
      9
    • 2
      11
    • 1
      14

    Reviews

    Write a Review
    Showing 71-80 of 141 results
    5.0 Haydar S. Selden, NY
    9/29/2018

    3.5 Joan F. Melville, NY
    9/21/2018

    Had too come back, due to having wrong material

    5.0 Tracy H. Baldwin, NY
    9/20/2018

    4.5 Dorothy P. Brooklyn, NY
    8/11/2018

    Customer service personnel are friendly and helpful. I was happy with the quality of work.

    5.0 Lillian R. Brooklyn, NY
    8/9/2018

    Beautiful carpet, a bit pricey but did match their competitors. I'm happy.

    5.0 Ken F. Miller Place, NY
    8/9/2018

    We redid our bedroom in laminate and it looks great.

    0.50 Gwen E.
    7/25/2018

    Need to do more documentation so the person that follows up knows what has been going on.

    3.0 Deborah C. New City, NY
    7/18/2018

    Installers were good but customer service was terrible. First of all I had to wait till 5pm for them to come to install. When they finally came, they told me I had to take everything out of drawers. The representative failed to give me instructions on how to prepare for installers. To make matters worse they brought the wrong carpeting. Now my bedroom is in shambles and I cannot get my carpeting. I had already paid for carpet and this upset me because I had no recourse if something went wrong. I was put on phone with customer service rep named Carlos and things got worse from there. He just kept on talking and I couldn't get a word in. Finally lost my cool and he hung up on me. He should not be in customer service since he can't deal with customers who are upset about company errors. Had to reschedule another installation date and requested that I be a morning install, since they made a mistake I should be priority. As it turns out after another full day of waiting I got my carpeting installed at 5:30 pm.

    5.0 Sayed A. New York, NY
    7/18/2018

    quality work done

    Showing 71-80 of 141 results Showing 0 of 0 results
    Page 8 of 15

    Photos

    Empire Today - New York
    3
    Install and Consultation
    7
    Surfaces

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