Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process65 Years In Business
Company Details
- Bilingual
Hours
- Mon: 5:00 AM - 12:00 PM
- Tue: 5:00 AM - 12:00 PM
- Wed: 5:00 AM - 12:00 PM
- Thu: 5:00 AM - 12:00 PM
- Fri: 5:00 AM - 12:00 PM
- Sat: 5:00 AM - 12:00 PM
- Sun: 5:00 AM - 12:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Carpet Flooring
- Laminate Flooring
- Hardwood Flooring
- Tile & Vinyl Flooring
- Window Treatments
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 41-50 of 104 results
0.50
Donna D.
Lincoln, CA
11/16/2018
Signed a contract with them several weeks ago to install vinyl flooring in our laundry room. We also gave a deposit at the time of the signing. One of the terms of the contract was that we had to have the washer and gas dryer disconnected when the installers came. We had someone come in to disconnect the gas dryer. We were called this morning with an arrival time for the installer between 10 and 11. At noon we called the office and were told the installer would be here at 2 pm. At about 1:30 pm we received a called from the installer saying that he was at the warehouse and our material had not been ordered. The warehouse manager said he could have the material there tomorrow morning. When I called the office they wanted to put us on the installation schedule for November 29 -- totally unacceptable. In the meantime our laundry facilities are disconnected and not useable. Such a mess!! Following the above-mentioned disasters, we received a call from Dennis Morairty on Saturday morning to take care of the job. He arrived at the time he scheduled and did a wonderful job with our floor. He saved Empire's reputation in our household. Great job, Dennis.
5.0
Lavone P.
Olivehurst, CA
11/1/2018
4.0
Wayne E.
Sacramento, CA
10/31/2018
Everything appears to be fine and it looks great.
3.5
Savannah S.
Sacramento, CA
9/27/2018
Empire need to make sure they hire reliable and professional people to do their work.
3.5
Victoria M.
Sacramento, CA
9/8/2018
I got a excellent deal on the Berber carpet that I chose, but they had a very limited color selection. Next, time I will hold out until I can find the color I really want. But, the price was super affordable and the job was completed in 1 day.
5.0
Kay V.
Lincoln, CA
9/6/2018
Was completed quickly after we selected a product and the installers were very efficient and removed and replaced all the furniture.
0.50
Imelda R.
Rancho Cordova, CA
8/30/2018
At the beginning they gave the wrong product information. Then they said they fixed it but kept setting us up with an installation appointment with the wrong information product. Took a week for the manager to call us. I am still waiting for the floor to be done, they plan on coming to install next week. Hoping they do it right this time.
3.5
Will H.
Modesto, CA
8/28/2018
Installers did a fantastic job and completed job in a timely manner. Laminate flooring is beautiful. Dealing with the home office was a nightmare. Communication was extremely poor and delayed the job by one day. Called to get information needed to continue work and spent half a day waiting for a response. No one at any level was willing to help. One CSR did her best to assist but could get no response from the Empire Team either including the sales rep.
4.5
Sarab S.
Turlock, CA
8/22/2018
Good job!
4.0
Robert J.
Sacramento, CA
8/15/2018
The only knock I have is the miscommunication I had with the scheduling.
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