Footprints Floors of Cincinnati

I could not communicate with two different employees, I do not speak Spanish and was at a real disadvantage trying to communicate. They did not protect my home from a huge amount of dust by not using proper tools , my home will never be clean again dust everywhere!

I did it myself for 1/10 of cost

tl;dr: Amazing customer service and quality work! Thanks, Mike! We are on a tight schedule closing on a house mid November and needing to get the floor refinished before we can move in and host family for the upcoming holidays. Mike was awesome and able to fit us in, even with our aggressive schedule! He was able to put an estimate together just based on a floorplan I mocked up, since we didn't have easy access to the house before closing for him to do a walk-through. He was very knowledgeable and I appreciated his eye for color/undertones and his great stain recommendations as a result. He even came by our current house to pick up the first payment for the project, which I appreciated as a homebody! I would have left a 5 star review on all that alone, but Mike continued to go above and beyond for us. My husband has very exacting standards and there were a few areas he wasn't fully happy with. Mike came back out to reinspect those areas - one or two of which did need a correction, and I'm sure some of which were my husband being a bit picky. Mike not only agreed to have the crew take another pass over the floor, but the crew was already there and got started immediately! Thank you, Mike! You made our lives easier and helped us put one of our first stamps on the new home. I appreciate your friendliness and amazing customer service!

They did an amazing job. We wanted them to come when we were out of town and they got us in and completed it. Would highly recommend

Highly recommend Footprint Floors. Excellent quality work, very prompt and accurate communication, willing to go above and beyond the standard job expectations. Couldn't be happier with the results of our project.

Excellent dust abatement and control

They did an excellent job and fixed all the minor problems that came up during the project. Would recommend them highly.

No comments.

Mike and his team at Footprints floors were fantastic! They installed new hardwood floors in part of our home, and refinished the existing to match the new floors. We are extremely pleased with the quality of work and the customer service that we received! I would definitely recommend them to anyone looking to install new or refinish their existing hardwood floors!

They did an excellent job and it was priced fairly. We were both very pleased with the results.