- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process83% Recommended
62 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 8:00 AM - 12:00 PM
- Sun: —
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Achievements
Service Details
Areas of Expertise
- Window Glass Replacement
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-6 of 6 results
1.0
Zhanna B.
Westland, MI
9/9/2020
I hired Glass Doctor of Dearborn Heights to replace 5 windows in my house that lost seal. I am in the process of selling the house. It took them 2 appointment installation. all the windows and about 4 weeks from ordering to installation. First disappointment was with mix up of my appointment time. I had written down 11am to 2 pm, and according to the installers it was 8 am to 12pm. I rushed to the house, the installers arrived without the right equipment, and did not have shoe covers or masks. First they offered to reschedule for next week and I explained that this job has to be done today. They went back to the store to get all the right equipment. Came back hour and a half later, and this time I was informed the windows were the wrong size. Also, even after I requested installers to wear masks inside the house, they disobeyed my request and did not wear masks inside the house. At that point I was so frustrated with all the professionalism that took place, that I decided not to replace the windows and cancelled my order all together. As a result, in my sale contract I am obligated to change the windows, which puts me in very bad position with a buyer, but I can not trust this company to do this job any longer. And I have to disinfect and clean the house after I had installers inside my house without masks even after I requested them to have masks on inside the house. Plus I have a huge sign in front to wear masks. Very disappointed and would not recommend this company.
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William M.
Ada, MI
3/20/2013
Did excellent work but misordered windows and lost my account for awhile dragging the project out for over a month.
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Sherry D.
Flat Rock, MI
3/11/2013
The repair man was very quick and friendly.
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Kim D.
Grand Rapids, MI
11/7/2012
Extremely quick to respond and took care of the broken pane in a very timely fashion.
N/A
Hudsonville, MI
5/25/2012
Prompt contact to schedule appointment and estimate of costs the next day!
N/A
Wayne, MI
4/13/2012
excellent job
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