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HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

4 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Roofing & Gutters
  • Siding
  • Windows
  • Doors
  • Decks
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.8
49 Verified Reviews*
  • 5
    44
  • 4
    3
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 11-20 of 49 results
5.0 Joan L. Springfield, MA
12/5/2022

They came the same day I called and were courteous pleasant.

2.0 Big L. Diesel (bigldiesel) Google Review
11/19/2022

HomePro does good work for a reasonable price...and that's where it ends. This company leaves a terrible customer experience. With the exception of a couple employees, HomePro Leadership sucks. "Steve (owner), is all about the money.", quoted HomePro staff. I couldn't agree more. From delaying project dates, mocking customer requests, changing or conveniently forgetting agreed upon payment schedules and/or amounts, attempting to manipulate project details (taking shortcuts), leaving messes, not disclosing damaged property, arguing with you in your own home, to soliciting 5-star reviews, makes Home Pro, a no-go. Although I am satisfied with the work result, I don't recommend HomePro; the cost of horrible customer service, is more expensive than the monetary savings. If you want good work for a decent price and are willing to put up with some horsesh*t, you might have a better experience.

5.0 Diane H. Springfield, MA
11/17/2022

They were very professional and nice gentlemen to hire

0.50 Catherine S. Westfield, MA
10/12/2022

Had a sidewalk and patio installed? Three days into laying pavers our sidewalk was not level. Called and Mark showed up yelling at my husband and saying homeowners think they know everything. The owner Steve was just as arrogant when he showed up. My husband had to clean up every night after the workers left. Work was not finished as promised and when we questioned Steve about a finish date he said Do not push me. They are way overpriced for the quality of their work. Horrible experience. Would not recommend them.

5.0 Deb W. Easthampton, MA
8/19/2022

I Said was amazing job.

4.5 Jay A. South Hadley, MA
7/20/2022

It was fast and uneventful. They were very clean and did the job at the quoted price

5.0 Carlos A. Chicopee, MA
6/30/2022

He came, set up, worked, cleaned up and left. He was professional, efficient, and knew exactly what to do. I will recommend them and use them again if I need a repair.

5.0 Kathy L. East Longmeadow, MA
3/16/2022

workers were efficient and personable with good work ethic. Repairs were more than expected.

5.0 Ed W. MA
3/2/2022

WOW they put the service in customer Service First call someone Steve picked up no menu driven phone nonsense spoke with Steve arrived on time done in 2 hrs looks excellent Called other companies like the "Family Owned " businesses waste of time then they want to up sell you or cant get the part yada yada Yada Stay with the best Home Pro ask for Will and Philip

5.0 Katherine F. Staten Island, MA
2/19/2022

Was right on time, very professional and had all equipment needed.

Photos

HomePro of Pioneer Valley
3
Jobs
5
Siding
3
Gutters

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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