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Learn about our screening process95% Recommended
14 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 7:00 AM - 4:00 PM
- Tue: 7:00 AM - 4:00 PM
- Wed: 7:00 AM - 4:00 PM
- Thu: 7:00 AM - 4:00 PM
- Fri: 7:00 AM - 4:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Repair and Installation for Residential, Business and New Construction
- Gas/Electric Furnace
- Heat Pump and A/C
- Ductless Heat Pumps
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 11-20 of 42 results
5.0
William K.
Snohomish, WA
6/26/2018
After running into some issues with the installation of our A/C unit, Innovative Comfort went out of their way to ensure we were happy. I am a tough customer and expect a high level of service. There were some slight issues with an electrician showing up to our house to finish the job, but after a complaint they did everything they could to ensure we were happy. I cannot say enough regarding the service Josh provided throughout the process, and have to commend Gary for the job he did during the installation. The unit is great, the price was one of the best we received, and the service was great. I would recommend Innovative to any friend or family.
5.0
Shelly S.
Marysville, WA
6/13/2018
I receive multiple bids for a new AC and Furnace. I did thorough research. Ultimately decided to go with Innovative Comfort Heating and Air based on a recommendation from a co-worker. However, I would of chose them anyway. Thomas was very knowledgeable and helpful throughout the process. The installers were great! The quality and workmanship are amazing. The price is also excellent. I highly recommend them for any service.
5.0
Eleasha N.
Bothell, WA
6/10/2018
We did our due diligence and got multiple bids for our full home reno. I was honestly blown away by all Thomas did for our family. Not only did we get the very best price, but he didn't cut any corners on quality and truly went above and beyond to make sure we had the right HVAC system we needed for our home. I wouldn't hesitate to recommend Innovative Comfort. Quality and price are most important to me, but I also appreciated that Thomas was personable and very quick in responding.
4.5
Jeff B.
Kirkland, WA
5/7/2018
Innovative came out to correct some HVAC issues left by a previous contractor. They took care of all the issues and kindly informed me about the inspection process. The inspection passed without any issues. Thomas and Paul were both great to work with and I would hire them again.
5.0
John G.
Edmonds, WA
2/12/2018
Under the circumstances it was great!@
0.50
Gordon F.
Lynnwood, WA
1/5/2018
The Installer was 45 min late , did not have full knowledge of work, left my house a mess and the installer smelled bad.
Response from Company:
Dear Gordon, there is a 2-hour arrival window for our crew, especially at the end of the day. We arrived 45 minutes into the first hour. It?s very typical that we scan equipment manuals on any equipment we do not work on daily to find any specific manufacturer instructions. This practice is similar to an accountant reading tax codes or an electrician reading diagrams. After a full 8 ? 12 hour day all our crews have some oil, dirt or stain on their uniforms, much like an auto mechanic. It is to be expected. Your equipment is operating; however I?m sorry that you?re still not happy. We really did everything we could to please you.
5.0
Roberto M.
Seattle, WA
11/22/2017
good service polite young man. liked my corny jokes
4.0
Seattle, WA
10/19/2017
Punctual, expensive but experienced
5.0
Jaxson M.
Kenmore, WA
10/11/2017
My wife and I recently got several quotes to get air conditioning installed to our home. Innovative came in under most everyone else and we received excellent service! Thomas was amazing to work with - so respectful and responsive. We even had a problem where an electrician could not come to finish the electrical work on a Friday right before Labor Day Weekend and I was originally told we could not get our install complete until the following Tuesday. I explained to Thomas that we did not want to wait that long (especially since we were about to have a heat wave that weekend!) and he immediately got to work and found another electrician to come out Saturday morning to complete the job. They were great!
4.5
Jan G.
Shoreline, WA
10/9/2017
Courteous workman; on time.
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