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29 Years In Business

Company Details

  • Verified Licenses

Contact

2356 Horse Pasture Rd
Virginia Beach, VA 23453
http://kellammechanical.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 7:00 AM - 3:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Plumbing
  • HVAC
  • Electrical
  • Generators
  • Duct Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.0
2 Verified Reviews
  • 5
    1
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    0

Highly rated for

  • Customer Service

Reviews

Write a Review
Showing 1-2 of 2 results
3.0 Rick H. Virginia Beach, VA
5/6/2024

It was very sloppy work. The tech came out, installed the heater, and said everything was good to go and left. I checked the work and discovered there were several leaks. I called them immediately and they came back and fixed the leaks, however, they did not seem to care about cleaning up their work. It was just a very messy job. The fact that they left here without even checking to make sure it was not leaking was dissatisfying. Also, I was told by them, when given the estimate, that a city inspector would need to come out and inspect it however, after the work was done the tech said it did not need to be inspected. They were not the lowest estimate for the job, I went with them because they were locally owned and operated.

Response from Company:

Our team installed your tankless water heater on 5/1/24. Your comments regarding our messy job and experiencing leaks is disappointing. We have high standards to leave a job as clean if not cleaner than when we arrived. Thank you for inviting us back to get the leak resolved the same day. Our manager left you a message today to get this resolved and we welcome you to give us a call back to discuss your concerns and coordinate for the inspection. An inspection is required and is a priority. We value your feedback and will take this back to our team to discuss the importance of following our installation process to ensure properly functioning equipment. We would be humbled to have the opportunity to earn your trust back.

5.0 Joseph P. Virginia Beach, VA
3/6/2024

Very prompt and professional. I would definitely recommend them to anyone that needs HVAC work done.

Response from Company:

Thanks so much for sharing your 5 star experience. Our Kellam team greatly appreciates your business and we would be honored to respond to any future heating, ac or even plumbing and electrical household needs you have. Wishing you a fabulous and productive day. Tell 'em Kellam! -

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Photos

Kellam Mechanical Inc.
Plumbing sink repair

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