LRE Foundation Repair, LLC

. Mike, thank you so much for taking the time to share your experience with us! We're delighted to hear that our team provided outstanding communication and professionalism throughout your project. It was our pleasure to ensure a stress-free experience for you. We truly appreciate your recommendation and look forward to any future opportunities to assist you. Thank you for choosing us! - Rachel Vitale

Thank you for your kind words! We're thrilled Chad and Craig provided professional service and eased your anxiety. Don't hesitate to reach out if you have more questions in the future. We appreciate your feedback!

Thank you for your wonderful feedback! We're delighted that you found our service excellent. If you ever need assistance again, don't hesitate to reach out. We appreciate your support!

Thank you for the feedback! We're delighted to hear that Chad and Craig provided diligent and professional service in repairing your cracked driveway. We look forward to serving you again in the future!

Thank you for your glowing review! We're thrilled to hear that you had a positive experience with us. It was a pleasure working with you, and we appreciate your recommendation.

Mr. [Consumer Name Removed], Our Production Manager, Brad Nunn, spoke with you on Friday, Feb. 16. LRE has taken your concerns seriously and we appreciate this feedback and you bringing this to our attention. Our Crew Leader relocated the pop-up drain to a further location, per your request. Regarding some of your other concerns, LRE pointed out that your concerns about the system not performing fast enough was actually the result of debris getting into your channel drain. The great news is since you went with LRE for your channel drain project, you will reap the benefits of our 4" drain, which allows you to take the lid/cap off and maintain this yourself or hire someone to do it for you. LRE also has some other products that can help drive water flow even faster than the channel drain currently has the capacity to do. We also offer an annual service maintenance plan that would have the channel drain debris removal included in that service. If you're interested, please give us a call at 1-800-580-0229. Thank you.

Thank you for taking the time to share your feedback about your recent experience with us. We sincerely appreciate your honesty and wish to address the concerns you've raised. We would like to extend our sincere apologies for the oversight in the final billing stages of your project. It's clear that there was a miscommunication between our Sales and Accounting teams, leading to the omission of the Holiday discount from your initial invoice. We take full responsibility for this internal disconnect and are actively implementing measures to prevent such errors in the future. Regarding the interaction with Ms. Zuleyma Roman, we deeply regret any discomfort or frustration caused. This does not align with the level of professionalism and customer service we strive to provide. We have addressed this matter internally and will be providing additional training to ensure our team members handle similar situations with sensitivity and courtesy. The automated "payment in full" notice was not intended to dismiss your concerns but is a standard system-generated message triggered once a sale is marked as paid. We acknowledge the need for clearer communication and will be reviewing our automated processes to avoid any future misunderstandings. Your feedback is invaluable to us, and it serves as a catalyst for positive change within our company. We hope you can find it in yourself to forgive this lapse, and we would be grateful for the opportunity to regain your trust.