Lone Star Appliance Solutions

C

Max was polite, professional, and provided excellent customer service. He communicated well before and during the appointment and made it clear what my options were moving forward. His explanation of the issues he encountered as he worked made me trust his knowledge and experience.

Max was fast, courteous, thorough and knowledgeable

I called Maxy Monday morning about my broken washing machine. He was at my house to diagnose the problem within 2 hours and back the same day to fix it. They also credit the service fee when they fix it. Lone Star Appliance is a great addition to my list of providers. Highly recommend.

I recently had the pleasure of using an appliance repair company for a broken refrigerator. From start to finish, the experience was fantastic. The company was incredibly timely in their response and scheduling, and the technician arrived promptly at the scheduled time. The technician was professional, knowledgeable, and efficient in diagnosing and fixing the issue. I felt completely at ease and trusted that my appliance was in good hands. Overall, I highly recommend this company for their timeliness, professionalism, and trustworthiness. They truly exceeded my expectations!

Thank you so much for your work! I truly appreciate your transparency and perfectionism. It means a lot to me 😊

I am writing to express my profound gratitude for the exceptional service I received from your company recently. My refrigerator had been experiencing cooling issues, and I was faced with the daunting task of finding a reliable appliance repair service or replacing it. After consulting various big companies I realized that they were just trying to take advantage of me so I was considering replacing it , but it was my good fortune that I stumbled upon Lone Star Appliances solutions. From the very beginning, my experience with your company was nothing short of remarkable. The moment I contacted your customer service, I was greeted with utmost professionalism and a genuine willingness to help. The representative Maxy, patiently listened to my concerns and promptly scheduled a service call at my convenience. On the scheduled day, Maxy arrived punctually, displaying a high level of expertise and professionalism. Not only did they diagnose the issue with my fridge accurately, but they also took the time to explain the problem to me in a clear and understandable manner. This level of transparency and customer engagement truly set your company apart. What truly impressed me was the fair pricing structure that your company adheres to. In a world where hidden charges and unexpected fees are all too common, your commitment to providing fair and reasonable pricing was truly refreshing. The cost estimate I received was transparent, and there were no surprises when it came time to settle the bill. For the rapid response and repair I believe that I was undercharged! The quality of the repair work done on my fridge was exceptional. It is now functioning flawlessly, maintaining the ideal temperature and ensuring the freshness of my food. The swift and effective resolution of the cooling issue speaks volumes about the technical expertise of your team. Beyond the technical aspects, the courteous and friendly demeanor of your technician Maxy, made the entire process a delightful experience. He answered all my questions patiently and left no stone unturned to ensure my satisfaction. This level of customer service is rare and greatly appreciated. In a world where exceptional customer service is increasingly hard to come by, Lone Star Appliance Solutions has proven that it is possible to combine technical excellence with genuine care for customers. I am incredibly pleased with the outcome and will not hesitate to recommend your services to friends and family in need of appliance repairs. Once again, thank you for your exceptional service. Lone Star Appliance Solutions and Maxy have undoubtedly earned my trust and respect as a company that goes above and beyond to deliver on its promises.

Maxy was punctual and very knowledgeable, cannot recommend more!!