NW Sundance Services, Inc.

Unbelievable. A guy came out, after a 7 day waits with our water off, and immediately complained that ah man I thought it would be an easy fix, this sucks I have to cut into the wall...I said then please do that, I am paying you. He cut 2 big holes in the wall and found the leak But then immediately said hey I do not know how to fix this man, my boss could but he is too busy, I am done here. And he just left, left a Mess, and told me to fix it myself with tape or pay him $10,000 for full repipe. I called a different plumber to fix it, a real Plumber. They laughed at him and this company. Unbelievable.

I am very happy with the service and the attention to detail. Hans installed a new water heater for me and updated items that needed to be brought up to code. He made sure it worked properly and everything was clean when he left. I will use NW Sundance again.

Very prompt response from the first communication. Hans arrived on time and prepared a fair quote and got right to work. He was very thorough in his completion of the job and extremely pleasant to work with. I highly recommend this company for plumbing needs!

Very responsive and timely

My only complaint was the price. Very expensive for the job. The plumber was excellent, professional, on time, communicated well and did a great job. I was completely satisfied with the work. But the bill was too high and that's why I can't recommend them.

I feel they were overpriced and took 3 visits to get my issue fixed. We did appreciate the 3rd plumber that came out.

I have to say that I was very pleased with the work they did for me. They did a couple of jobs for me. Replaced my water main and replaced a water heater and moved it for me. The problem I have with them is that I've tried to call them because the water pressure is now too high (83) and wanted to get them to put in a pressure regulator. The plumber who did the work (Noah, who is awesome) actually called me back and said it would be an easy fix but asked me to call the office to set up an appointment. Since then I've called six weeks in a row trying to get that set up. Unfortunately, they haven't called me back...It's been over two months. I can't recommend the company who doesn't call you back.

My water pressure in the only shower of the house had gone almost out. The bathroom sink pressure was also low as well as an issue in the kitchen sink with the hot water. I called NW Sundance on Tuesday and they came out on Saturday (didn't have to miss any work). Jeff was very professional and quickly fixed all my problems. So happy to have my shower back!! Very satisfied!!

I highly recommend NW Sundance. Setting up the appointment was easy, they called 30 minutes before they showed up to let me know they were coming like promised, arrived on time, and quoted me the repair price all in a very effortless matter.The plumber Jorge was a great guy. Very professional, outgoing and efficient. He even cleaned up his mess when he was done, not leaving a trace behind that he was even there, except for new pipes and the garbage disposal he just installed for me. Even disposed of the old unit for me, without even asking. I am very impressed with these guys and will use them again if the need arises.