Never Wet Basement Waterproofing

This company waterproofed my basement and did an excellent job. The owners patiently and thoroughly explained every step of the process. Their workmen were efficient, courteous and very diligent. The office personnel (Michele) was an excellent communicator and it was very easy to contact Neil and Kevin with any questions. I highly recommend this company for and basement waterproofing jobs.

Very professional and kind to the home.

Tim went the extra mile. He's thorough, friendly and an expert in his field. Not only did he do what we discussed, but when he found a problem, he talked with me about it. I authorized him to go ahead. For instance, there was an inch gap between the brick foundation and the top of the bedroom window. He filled that in. I found him to be someone I'd refer to others, and DID! Alicia

They were AWESOME. Took care of the problem so fast. Very accommodating to the issue with our wet basement. We can not say enough about this contractor Thumbs up. Thank you for the fast service

Very prompt call back Extremely honest with problem solving issue

This is a superior company to work with. Extremely professional, honest, and friendly to work with. Neverwet came recommended to me by a friend last year when my basement was literally under water. Neil the owner came out himself to do the estimate in hours of notice from my friend that I desperately needed help with the situation in my basement as soon as possible. Neil saw the condition my basement was in and re-arranged his crew to work additional hours outside of the normal work day to get the work done that was required to keep my basement from further flooding. My basement was literally a swimming pool. I've never seen this kind of work being done to jackhammer cement and literally carry hundreds of buckets of cement from the basement to outdoors while still taking every step to keep my house as clean as possible even thought the work was the messiest type of work I've ever seen anyone have to do. When they were finished with the job, they cleaned up after themselves and left my basement in a condition I had never seen it in before. The walls were cleaned of the mold and nice white sheets of mold preventive plastic was put up, the cement floor looked brand new where they had to dig the holes to put all new tiles beneath the floor. It was absolutely the best work I had ever seen completed in such a short time. They did a fantastic job and I never had a water issue again, and their work comes with lifetime warranty. My basement was dry and odor free. 1 year later I sold this home and bought another to which I knew going in I was going to have water issues in the basement. The previous owners had another company come in and do work in the basement, however it was clear that what they did was not working as there was water on the floor and the wall blocks were soaked with water. I knew I was voiding the warranty which came with the home from the other company, however I knew I was making a better decision by having Neverwet come in and do the work. Again Neil and his team did an exemplary job again in a very short time frame as I had a move date already booked. Neil helped with other issues which I had which went above and beyond the job he was hired to do. He and his team take great pride in their work and in doing what ever is necessary to make the customer happy and stress free while the work is being done. Now I have a basement in my new home that I don't feel is like a dungeon. It's clean, dry, and odor free. I've now used Neverwet twice in the last two years and I would highly without any hesitation recommend this company to everyone. I wish that every company I've had to interface with over the years had the same integrity and professionalism that Neil and his team bring to the table when getting a job done. It would make the life of a consumer much easier when trying to get work done correctly, on time, and worry free. Hire Neverwet, you will not regret it!!!

The first problem with a basement water issue is getting your arms around the magnitude of the problem and what it is going to take to correct it. I invited Neil from Neverwet Basement Waterproofing to asses the situation in my 60 year old ranch basement. I feel Neil gave me a fair, honest and trustworthy evaluation of the situation. After major consternation I decided there was no way around the problem, it needed to be fixed. I went for the full recommended solution: New complete indoor drain replacement, new sump pump, trench and waterproof of the exterior walls, add an interior white Dry Shield and install (4) glass block windows. This was a $16K project but we are now comfortable that we have gotten our money's worth. The work site leader, Kevin, is very competent and very easy to work with on a daily basis. My wife and I were constantly updated on a daily basis of what was going to be going on. I was home to watch the progress and constantly checked with Kevin on small details. I would suggest that I am a tough grader but Kevin resolved every little detail to my satisfaction. I can't say enough positive about the work crew either. They are very knowledgeable, conscientious, courteous and friendly. They worked very hard and also did a solid clean up job at the end of each day. Overall, this really isn't a project you want to run into. I had let the problem fester for several years but if for nothing else, do it for your personal health. If you are in this situation, I think that Neverwet is the team you want in your home. Every team member does their job and we are now very satisfied with the final results...... a clean,dry liveable basement. Jim&Diane M. Penfield,NY

Excellent work ethic. Completed project on time even though we had over 3 ft of snow around house foundation. They endured the bitter cold, heavy snow to dig out the foundation of home. Great guys!!!! They installed sump pump and installed water barrier around foundation which was 5 feet below ground. They installed floating basement so any leaks will be channeled to the pump. I Highly Recommend Never Wet Basement Waterproofing!!!

I never want to spend money on home repairs; but the crawl space area of my basement needed repairs and the competitive estimate and the quality of the finished work made me feel that the money I spend was very well spent. Estimate and evaluation of the problems were done in a professional informative manner. The contract was complete and very detailed. The owner/ supervisor Neil and his crew were professional and respective of me and my property. The work involved both outside foundation work and inside tile work. The proposal made more sense to me than some of the others. ( I had 4 other contractor present plans.) I was pleased with completed work and that the project was completed in a timely manner. I do recommend this company. And, they did go the extra mile. They also installed block window with vents; which are such an improvement over the standard basement windows. Overall, I have noticed an improvement in the basement; walls haven't been wet.

After an my initial meeting with the owner. I was happy with the lower cost than the local competitor and no hard selling or being bullied into discounts if I signed that day. They were very informative, knowledgeable, professional. They showed me how and why my basement was wet and moldy and what the different solutions were for me to choose. They helped me understand how I could stop water and mold in my basement. The work was great the crew were hard working and respectful and the owner even came to help. They dug up the outside of my house, put back the plants and shrubs. The inside work was messy but they cleaned up every day. When they were finished they asked me to look around to make sure they had cleaned up to my satisfaction, a rare quality in construction these days. The price was very competitive and I am very happy with the results. I would recommend to anyone looking for a professional company to waterproof their basement. They really did go above and beyond