ReNew Home Innovations

the timeline of my project was great. the project coordinator Claudia stayed in constant communication and updated me all throughout. Iâ m very pleased with the final outcome. My momâ s walk in tub looks great and we would definitely use renew home innovations for more upcoming work

Very cool

Them very good

Started project late and after several calls from me pushing for a date. The job entailed expanding a basement bathroom and adding a shower for approximately $25,000. Sadly, they wouldn't paint the bathrrom ( new walls) because it wasn't specifically mentioned in the contract.

Had a great experience with this company. We had extensive water damage, that had caused mold. After getting that all cleaned up, we needed two bathrooms totally remodeled. Ryan the project manager, the sales team and the worker John are all awesome. We had to wait a little bit for the materials because of Covid shipping times. But other than that, they were very flexible, responded to my calls, and got the job time in a timely manner. Everything was done as we wanted it, and now we have two new beautiful bathrooms. Definitely recommend!

Had to re-do the floor three times. Terrible communication all around. Would be happy with my old bathrooms at this point.

Almost no communication from this company regarding scheduling or status. Installation of the flooring and shower material was sloppy at best. Large gaps in the corners of the shower material were filled with silicone. Large gaps in the flooring around the door frames were filled with white caulk, When showering, the shower door leaks a substantial amount of water on the floor. Material changes were made without my prior knowledge or approval. Renew refuses to provide the cost breakdown for those changes. The project manager Ryan and president Nick were flippant and cavalier about my concerns. Nick was very condescending to me and refused to take my concerns seriously. He verbally promised to correct issues with installation and to date has failed to follow through. I would NEVER recommend this company!

Better communication with customer would be helpful.The installer was excellent,the customer service group could do better communicating status of job.

The guys that did the actual work on my house were awesome. Very professional and helpful. The work they did was beautiful! The owner of the company and his son are only concerned with money, not the customers. If it is not on the contract it does not happen. After paying thousands of dollars I was told I would have to buy my own closet doors and a TOILET because it was not on the contract! If it was not for the help of Ryan the project manager trying his best to fix problems I would have left a horrible review. If you use this company I would suggest that you write out exactly what you want to be done and what you will need in supplies. Do not sign the contract until you go over it with a fine-tooth comb! Do not let the salesman fast track you.

Bad customer service. Always had to call them for everything. They would show up without calling. Left trash like old toilets on our driveway for days. The project took way way longer than promised. Trying to deal with the owners was like pulling teeth. Simple things like a handheld shower fixture was sold to us by their salesman but was left out of the contract which was difficult to read by a layperson. He talked us into it since we had purchased glass shower doors said it would be easier to clean. But the contractor would not order that. I am totally positive we got way overcharged for the 3 bathrooms remodel. I do not recommend this contractor!!! Guess live and learn, buyer beware!