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Learn about our screening process

32 Years In Business

Company Details

  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

    Areas of Expertise

    • Central A/C
    • Central Heating
    • All of your heating & cooling needs
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    3.2
    5 Verified Reviews
    • 5
      3
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      2
    Showing 1-5 of 5 results
    0.50 Maggie B. Annapolis, MD
    1/14/2023

    They do not listen to their customers! I hired them to fix my leaking Kenmore Elite washer. I told them repeatedly that a very heavy dryer was stacked on top and that it would take two strong people to do the repairs. Not once, but twice, they sent just one person, who could not do anything about the problem. I eventually hired another person who was able to quickly repair the problem with a helper. What a waste of time!

    1.0 James C. Gaithersburg, MD
    7/28/2019

    Spent 1800.00 on a 12-year warranty water heater 5 years ago. Water Heater started leaking, had to turn it off, so no dishwasher, no warm laundry, and no hot showers. Their first appointment was two days away. I stayed home from work to meet them, then they did not show up. No phone call, nothing... I called the service center and they said the tech got stuck on their last project. So I had to reschedule, Had to leave work early to meet the guy, and the first thing he did was call *a senior tech* to find out how to start troubleshooting?!?! REALLY ?!?!? He suggested it was a thermostat problem, and replaced both. A few days later the water is GUSHING out of the hot water heater. This time it is a real mess. Had to turn it off again and get a hose to drain the tank out into the yard, and borrow a shop vac to clean up the water. Carpet is ruined. I call the service center and have to wait until they open the next day to talk to someone, I call Wednesday morning and the soonest they can get someone out was Saturday. Again the tech is clueless and start checking things. When I tell him that it is been off and drained since Tuesday night, he tells me, *That is not in my notes*. I eventually convince him to honor the warranty and replace it. He says he got authorization to do that, but that I would have to wait 24-48 hours for a phone call from the replacement division. now 5 days without hot water in my house. AVOID ALL THINGS SEARS AT ALL COST. LET THEM FAIL AND GO AWAY

    4.5 Lowon C. Bryans Road, MD
    2/5/2019

    I have a New furnace and Air conditioner and I am very Happy with it.

    5.0 Peggy G. Chesapeake Beach, MD
    3/2/2018

    Prompt, efficient, totally removed our old Central AC, and duct work, etc, and installed all new more efficient HVAC and of course all new ducts, etc that go with it. Completed start to finish in 2 full days. Answered all of our questions along the way.

    N/A Mike E.
    9/1/2017

    Sale tech very friendly and helpful. Contractor was first rate and completed install in one day.

    Photos

    Sears Home Services of Washington D.C.
    3
    HVAC
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