Thermal Home Insulation

I'm a DIY guy, so I was planning to do all our attic air sealing myself with a bunch of cans of spray foam. After an hour, I knew I was in over my head, so I started making calls. Our experience with Thermal Home Insulation started off really well. Jim gave us a call to see what we were looking for and set up our initial appointment. Dale was our salesman who sat down with us and explained what they were planning to provide with their services. Their flyer showed a thoroughly air-sealed attic floor, which is what I was planning to do myself. The people I had interacted with all seemed like great people, so I was more than happy to let them take care of it for me. The fact that they were going to install a radiant barrier was a big bonus for me. The day came for install, and I was surprised how quickly they finished air sealing; it kind of made me nervous. Within a couple of hours, the radiant barrier was installed, and the insulation was blown in. They let me poke my head up in the attic while they were cleaning up, so I dug through the insulation to find one of the attic joists (top of a 2x4 wall), and I found that it was completely unsealed. I called up Jim, and I learned that for "air sealing", they turn off all of the lights in the attic and look for any light coming through the ceiling (attic floor) and seal up those gaps, which is not what the flyer showed and not at all what I was expecting. Jim explained that doing a complete air sealing would be much more expensive ($1000s) and would make a negligible difference. We were again unpleasantly surprised when, after they left, we found bits of blow-in insulation on the floor, in the closet with the attic entrance, on the stairs, on our front porch, along the driveway (blended into the snow), and even in our recycle trash can. We let Dale know what had happened, and they apologized for our experience. They sent us a $50 check to go with the apology. Overall, we like the people we worked with (Jim and Dale), but we definitely not 5-star impressed with the execution. Still, we like them enough that we have hired them to install replacement windows in our home, something they only offer to attic-insulation customers. You will not find a better price for new high-efficiency replacement windows. Jim (the founder) has the windows they sell installed on his own home. I'll update this review after that experience.

Working with Dale was a breeze. They were able to make a very competitive offer, got me on the schedule quickly, and got the work done efficiently. It puts my mind at ease to know I’m not wasting money to heat my house anymore.

Highly recommend. Excellent work and great people. Experienced and been in business a long time

prompt on time service, great people to work with, I highly recommend them for insulation work

Very professional, courteous, friendly, and experts at what they do!

These guys go above and beyond. They have great pride in their work and get it done right.

Great people to work with, definitely recommend.

Great work, reasonable pricing. Completely satisfied with my garage ceiling insulation!

Great people. On time, safe, clean and excellent to deal with.

It took one day, it was a very quick process and a thorough job using the spray foam insulation.