Ace Animal Control

Was not satisfied with Orkin they did not eliminate my problem John did a much more thorough job and was willing to do everything to get the job done. For less money too

Very nice guy, arrived quickly, totally worth the price to get a dead skunk or of my yard

HIGHLY recommend. John spent 30 minutes on the phone with me in detail explaining what they do, how the do it, and pricing. He even passed on some of his expertise and information so that I can assist in the process to make it much more cost effective. He only sells services that are needed and will not try and sell services simply to make money. He wants to eliminate the problem and help his customers in a cost effective way. He offered free advise of ways mice, squirrels, etc. might try and make there way into my house in the future and what I can do to prevent it. CALL Ace Animal Control!

30 years experience: very knowledgeable , personable and professional and has a discreet vehicle that doesn't advertise my mouse issue.

Came out the day I called, caught a skunk, and picked it up. Excellent!

They response was good and quick, gave a courtesy inspection with probable entry points. Set up traps and proceeded back to his headquarters and would contact in a couple days with changes and I did. I described results. he said OK and outlined the procedure on how to fix it and I accepted. Sunday, we had an appointment for him to come out and failed to show, no return calls, I did call and leave a message, day ended and it has been silence since that point. Failed to provide remedy as promised and accepted, failed to present liability insurance and it was not offered. Lack of communication, follow up failed, and I am doing remedy myself, I did not pay to do it myself. I have no return calls and that is miserable performance, took my money and that was it. Home Advisor was contacted by the customer with the above report and Home Advisor immediately contacted Ace Animal Control relative to the initial visit and proposed abatement action plan progress issues. Ace Animal Control later contacted the customer and acknowledged a failed attempt of the scheduled abatement remedy of 6.21.20; circumstances at that time did not allow the completion of the proposed abatement remedy and Ace Animal Control offered complete initial payment refund for services to date and this was accepted by the customer. Resolution of the above efforts is fair and reasonable.

He seemed knowledgeable, left a few mouse traps in the attic, with a promise to return to check on the traps if they have caught the culprits. He did not bother responding to my call to return as part of the deal.

John was terrific! If you need any help with any pest/small animal/bird/bat issues, definitely call him and support a great local small business! (Kent)

Very prompt and gets the job done. He is not over priced like the other companies.

They were very responsive and being a small company I was glad to work with them.