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Learn about our screening process

21 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Faucets / Fixtures / Pipes - Replacements and Repairs
  • Gas Piping Replacements and Repairs
  • Water Heater Replacements and Repairs
  • Sewer and Water Main Replacements and Repairs
  • Septic System Installation, Replacement and Repair
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.3
167 Verified Reviews*
  • 5
    106
  • 4
    40
  • 3
    11
  • 2
    2
  • 1
    8

Highly rated for

  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 151-160 of 167 results
5.0 Jo S. Pelzer, SC
6/10/2009

prompt,courteous,knowledgable. they couldnt make the original appointment and scheduled for the next day and gave me an extra $50 credit. not many businesses will do that

Response from Company:

If There's Any Delay, It's You We Pay! $5.00 a minute for every minute late. All that and we still recieved FIVE STARS. "We just Love this Promise."

5.0 Easley, SC
1/22/2009

The project went very well and finished on time. Pictures were taken to show the repair before it was covered up.

Response from Company:

Thank You for the Opportunity!

4.0 Anderson, SC
10/31/2008

They require a fee to give an estimate that is waived if they provide the service with them. They are professional, clean, and efficient. Just think they are a little on the pricey side.

Response from Company:

We feel that the fair way to handle our dispatch fee is to Waive it with the Repair. Thank you for your remarks.

5.0 Elizabeth C. Greenville, SC
7/27/2008

He took time to demonstrate the causes and solution for the problem so that we understood what our options were (and the costs associated with the various actions).

Response from Company:

Our Pleasure!

5.0 Mauldin, SC
1/30/2008

Very happy with the service and the pricing. Informative, listened to my needs and did not try to sell me products I did not need.

Response from Company:

This may be our favorite Review yet! Thanks!

3.0 Melonie M. Greenville, SC
12/18/2007

The individual who came out to do the work was great. He was very pleasant and was very respectful of my home. He put on shoe covers before he entered, and I really appreciated that. The prices were a little steep, but I needed my sink reconnected and knew of no one else to call.

Response from Company:

Melonie M., Thank you, Sometimes we wonder if our customers even notice our shoe covers.

5.0 Greer, SC
9/29/2007

Job is not yet completed. There was water damaged the floor needs to be repaired before Benjamin Franklin completes the job. Will do a final review when all is completed.

Response from Company:

We look forward to hearing from you.

4.0 Larry R. Taylors, SC
7/6/2007

They called me first thing the next day. We arranged a time the same day for plumber to meet me at the house. Though he was delayed, the office kept me informed and he arrived just after I did. He was courteous and thorough. We reviewed what had to be done and some additional items and after agreeing on a price, he commenced work immediately. The entire job was completed byt the end of the day. He used good quality parts and we are very satisfied with the results.

Response from Company:

If There's Any Delay, It's You We Pay! Things happen, even to Punctual People, we know that. That is why we make you this offer and stand behind it! Thank you for sharing.

5.0 Piedmont, SC
4/6/2007

SCHEDULED APPT. WITHIN MY TIME CONSTRAINTS, ARRIVED ON TIME AND READY TO WORK. FINISHED THE JOB IN RECORD TIME AND CLEANED UP AFTER HIMSELF!!!

Response from Company:

Thank You

5.0 Greenville, SC
2/6/2007

They came out the very next day. They were so knowledgeable. They were very thorough on explaining to me several ways to fix my problem. I love the fact that they took the time to explain my options to me. I was very impressed. I will HIGHLY recommend Benjamin Franklin Plumbing to my friends and family.

Response from Company:

Wow, LOVE IT! Thank You.

Photos

Benjamin Franklin Plumbing
2
Flushed Engagement Ring
4
FULLY STOCKED TRUCKS
5
Septic Repair
15
Our Team
2
Water Line Leak
2
Faulty Supply Line
9
Dangers Created by Others

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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