Champion Windows and Home Exteriors of Denver

I am super impressed with the quality and warranty. Definitely a step up from the builder grade windows we currently have and that are available at the big box stores. And the warranty is a lifetime warranty on all parts and glass and is transferable. I worked with Joe. He was very friendly, and knowledgeable.

Joe and Joe walked us through the whole process. We really liked Champions selection and style of doors. Joe checked in with us during the process. On installation day the crew was quick, professional and tidy. We replaced both the front and back exterior doors. Everything was done in one day worth of work. Awesome experience!

The purpose of hiring a contractor was to alleviate the stress of this project. We have experienced several issues since hiring Champion to replace my siding. We were told a date that they would start, which was delayed due to not having the materials. Then when they came to start the job, they tried to not install the 3/4 inch foam board insulation which cost extra to have upgraded from 1/2 inch foam board, in fact tried to skip vapor barrier and install cardboard in sections instead. After getting that resolved, the project was then delayed further so they could order the appropriate materials. Three months later, we finally have the installation done, but during which they dismantled part of our fence and did not repair, also damaged part of our side skirting. Scraps, screws, and nails were also left all over the yard and driveway. Now, four days after completing the project, we have siding falling off! The only reason, we hired them at a cost $1000+ over competition was for their warranty, but now are filled to much regret with the lack of communication and workmanship, as well as the many issues this project has brought. They damaged security light upon reinstalling as well as have been slow to communicate.

We had a good window buying experience with our local Champion Window provider.

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Instead of 3-5 windows, we ended up replacing all of the windows in our house plus two doors. This was a big and costly project. While I am extremely satisfied with my new windows and doors, Champion leaves a lot to be desired in the areas of customer service and installation. Although the salesman said I would be, I was not kept informed about the status of my project, and instead had to call or email on my own for updates. At times it took more than one email or phone call to get a response. Rarely did I receive a same day response; it was usually at least 24 hours later. As for the installation, the window installers arrived the first day and worked until after dark. When they didn't return by the afternoon of the second day, I called the project manager to inquire as to when my windows would be completed. She seemed surprised and not at all pleased that the installers weren't at my home. About an hour after speaking with her, the installers arrived (3:30 pm). The one in charge was openly hostile, stating that he had told me the night before he would call when he was on the way, and that he had been on another job. His behavior was very unprofessional, as was the crew covering up the Champion name and logo on their shirts with painter's tape. If the installers had returned to complete my job before starting another one, they likely would have finished at a reasonable hour, but instead they were at my home until after 9 pm. It made for a very uncomfortable situation, because they were clearly angry. Also, one of my windows was installed with a missing drain hole plug. It still has not been replaced. The door installation occurred about two weeks later and while the crew was polite and professional, they damaged my siding while installing the Champion door and broke one of my brand new storm doors. Neither of which they repaired. I guess for the amount of money we spent on this project I expected better customer service and more professional behavior from the installers. That being said, the quality of the doors and windows is second to none and I am pleased with how they look and how they perform.

They are really good with your Windows and their customer's.

They were very polite and friendly. Answered every question I had. The young man who installed them was very nice. He was quick and they did a great clean up afterwards. Thank you Champion Windows.

Champion windows are superior to anything else I have seen. Day and night difference from my single pane windows. The salesman was very knowledgeable of the product, and was truthful. There installation crew was awesome. Old windows out, new windows in same day.

They did a nice job and cleaned up well