DaBella - Albuquerque (Roofing)

We have only signed on with Dabella and have not yet begun the project, making it very difficult to rate the quality and customer service. Matt and Sierra Marshall were very thorough in their description of their product, their commitment to service and quality and their love and belief in this company. Sierra worked with us to find a product that would satisfy and work within our budget while stilll maintaining the quality that was important to us. The only down side to this process was the amount of time involved from presenting, to sign on being almost 5 hours. We feel very excited about getting our new roof and look forward to an additional review after the work is completed to report on the customer service and quality we received.

We had our roof replaced by DaBellas about 3 years ago and had such a positive experience that when it came time for new siding and windows we knew exactly who to call! Ian W has been knowledgebleand courteous...even when I changed my mind and added line and case to the windows after the initial consult! Ian W. has made sure we received financing at a good rate and checks back with us to make sure we are comfortable with the progress of our project. While this project has not been completed at this time,I will be sure to review the final outcome. Wish I could post pictures as the transformation of our home will be amazing!

From start to finish Chance was a great help. He gave a great presentation, giving us a great education about the project and the product. He checked back throughout the process to make sure everything was running smoothly. When all was complete he came by to make sure we were happy with the whole process. And of course we couldn't be happier. The windows are fabulous they reduce the heat in the house tremendously, and look great as well.

Eddie came out to look at our roof for possibility of replacement. After his inspection he gave us the good news. We only need a cleaning. What a great feeling knowing that a company is truly putting their customers first. Eddie went above and beyond to explain and talk us through information. He didn't have any expectations of us purchasing, but still gave his time to make sure we were happy. What a great guy. Da Bella is lucky to have him. Highly recommend Eddie!

Everyone we worked with was friendly and our roof was done in 3 days. It looks great, happy we selected DaBella.

DaBella did a great job. My new roof and gutters are beautiful. Roofing crew was very diligent about protecting my dad's memorial tree in the front yard. Only reason I didn't give 5 stars overall is that I wasn't told when the gutter installers were coming and they left long, bent, gutter nails and gutter trimmings in my yard that I found with my lawnmower blade. Overall, though, this is a great company to work with. The GAF roofing system is amazing and my roof doesn't look like any other roof in my neighborhood. The special air circulation areas are very different from what many roofers do, and I get a lot of comments about them. The roofing crew was very accommodating and patiently answered my questions and concerns as they progressed through the project. They ripped off 3 layers of roofing and replaced more than half of the sheathing in one day and installed the new roof in 1 day. 2 days for a new roof is amazing. Being a first-time homeowner and this being my first major renovation on my 1978-built home, it was a lot more expensive than I ever dreamed a new roof/gutters would cost. I'm not saying they were overpriced, but that I had a bit of sticker-shock after the quote. Even so, I had a very old, sad, 3-layer roof, 2 active leaks in the attic, and absolutely worthless banged-up gutters. Sierra M was great and was the only roofing contractor to inspect my attic and took pictures of everything she found on the roof and in the attic space. She explained What was wrong with the old roof and gutters and why things needed to be done. DaBella was the only roofing company who did an inspection and took pictures. I'll definitely have them back to replace the windows a little farther down the road. :)

DaBella's representatives and installers are excellent to work with. Starting with the field sales person right to the job captain this company was excellent to work with. We were given a 4-6 week time frame and our roof is now complete after only 2 weeks gone. I would HIGHLY recommend this company to anyone and everyone.

The salesmen made the process of getting a new roof extremely easy. I would hire them again. The contractor they hired were very quick and efficient and got the job done in less than 3 days. they even worked through a wind storm!

Very courteous, knowledgeable, and professional. Answered any and all questions.

Get other estimates first! High pressure sales tactic used (fell for it), a second estimate after signing with DaBella, was 30% less than my cost using the same product, warranty etc., a difference of $4,200. I also have tar stains on my siding from the roof removal that I will need to remove, plus I spent a couple hours cleaning up roof staples from my driveway and street so my neighbors and myself wouldn't get flat tires; these were supposed to be collected by the contractor with a magnet.