- Commercial Work
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Learn about our screening process98% Recommended
10 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Domestic Water, Natural Gas, Sewer Drains, and Plumbing Appliances
- Commercial, Medical, Scientific, Residential, Industrial
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Deals
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- Free Estimates
- Warranty Offered
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Reviews
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Showing 1-10 of 43 results
5.0
Nicolas P.
Los Altos Hills, CA
2/8/2024
They responded within hours and were on the spot to fix things at light speed. very crisp in their estimate and prompt to fix mu sum pump. Francisco was outstanding. He went out of his way to find the right gear and fixed things in no time Highly recommend them.
5.0
Elaine B.
Los Altos, CA
11/10/2023
Excellent. The owner Robert is very smart finding solutions. His staff is terrific and very helpful. We needed an electrician as well and he hired a fantastic company for us.
5.0
Tina B.
Menlo Park, CA
8/4/2023
I did a bit of research even though we had been without hot water for about a week. Mainly because we had roofers working and no roof where the water heater would be going in the garage. I received a call from Robert before we were ready for the project to begin and wrote down his info including the quote. I wanted a long warranty and not many companies were offering the 12 yr warranty. That was a plus, and when I finally made the decision to go with Facilities Plumbing and Drain I called Robert and he said Frankie could come right away...within the hour...it was about 550PM!! He indeed showed up and went straight to work with a smile. What a great attitude he has, especially considering he had been working since 7am. Hot water heater installed and he cleaned up everything too. Very professional, very nice and efficient.
5.0
Matthew M.
San Francisco, CA
6/28/2023
Robert and Franky were great. Just nice people to work with. Our water tank sprung a leak on a Monday, and Facilities Plumbing & Drain gave me a quote and finished the work on Tuesday (only 24 hours without hot water!). The cost was in the range of other quotes I got (not the cheapest, but definitely not the most expensive, and they installed a top end Rinnai unit). Given the quality of people I interacted with, the work product, and how quickly they got the job done, I would say I got very good value for the price I paid. I would definitely hire them again.
5.0
John M.
Dublin, CA
6/6/2023
Got back to me quickly and did a professional job.
5.0
Lisa A.
Oakland, CA
5/30/2023
Prompt, helpful, thorough!
5.0
Elsie C.
San Francisco, CA
5/11/2023
they were great
4.0
Yogesh N.
Saratoga, CA
5/2/2023
Good job
4.5
Ann S.
Santa Clara, CA
3/28/2023
Arrived in a timely manner. Provided all paperwork as requested. Good verbal communication.
3.0
Carol O.
Mountain View, CA
3/21/2023
I feel I was lied to about the cost.
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