Florida Solar & Air, Inc.

This is a very professional company. Within minutes after I received the "recommended contractors list" from Home Advisor, a marketing person from FL S&A called me and got an appointment for the next day for a visit. (one other company on the list did not bother to call, and the other one called 2 weeks later). A few days after the visit by FL S&A we received a detailed plan that included a price offer and a schedule to accomplish the project. They met all the promised dates and completed the project on Feb 2, 2017. Their personnel (both business and technical) have been very responsive, courteous and competent. I recommend FL S&A without reservation.

It gives me great pleasure to recommend Florida Solar & Air. The installation of new CGI windows throughout my home was finished today and I couldn't be happier! From the initial visit from their salesperson to the final installation of the last window, every step of the way has been handled professionally and efficiently. Our salesperson was personable and knowledgeable. The quote that was presented didn't change. My husband and I were surprised and impressed that Florida Solar & Air stuck to their quote even though our Old Spanish home presented problems that were impossible to anticipate. Their installation team was reliable, trustworthy, skilled and conscientious. Most importantly, their team was always sensitive to our belongings with zip walls floor to ceiling, covering all furniture, and cleaning up along the way. Questions that came up were addressed immediately, by either my salesperson, the foreman, or the installers. The team from Florida Solar & Air did a fantastic job! Our Old Spanish home has a new, fresh look. We love our new windows! Thank you FSA!!!

I really liked their service and products. The staff is very professional and very friendly. I would recommend it and even use them again.

Excellent company. The sales representatives took a lot of time giving me information and answering my questions. The installation people accommodated my scheduling needs. And the company checked on my satisfaction several times.

Our experience with this vendor was excellent. We needed to replace our 20 year-old builder grade windows and patio doors for efficiency and appearance reasons. Our salesman Ian was professional and knowledgeable and made the buying decision very easy for us. Brian and his crew worked quickly and minimized the dust and debris exceptionally well. On a side note, they found a huge leak over one of the doors and offered to repair it at no additional cost! No one will do that. I stand by their service and will recommend them to all of my friends and family. In every case, all steps, answers, quotes, measuring, installations, products, cleanups, and follow-ups, were of the highest quality and done professionally and courteously. They prove the old axiom, "High Quality doesn't cost; it pays!".

Great service and attention to detail. We are very happy with the work from Florida Solar & Air and would highly recommend them!

Extremely professional organization. From the front office to the workers in the field. Delivered when they said they would and completed in the time promised. Even with a wrong size unit being made by the manufacturer FS&A stayed right on top of it until the right unit was made, shipped, and installed. I will (and have done so already) highly recommend them for anyone's doors and windows needs. doors and windows to

This company has exceeded my expectations. Having said that, the job is not yet complete. The installers were very polite, hard working and professional. I would recommend.

Very unprofessional. Administration was not concerned with customers satisfaction. Three windows and front door were measured and delivered incorrectly. Very unhappy with this company.

I decided the time had come to replace my single pane 1986 era house windows and to get an impact front door while I was at it. My project was for seven window openings and a front door with sidelight replacements. I knew it would be expensive—the Miami-Date County hurricane standards dominate and they are exacting—and that I would be paying upwards of $1000 per window and at least double that for the door and sidelight replacement. Picking a Vendor and a Product I invited five vendors to submit bids—two big box stores (Home Depot and Lowe’s) and three local replacement window companies. The in-home visits were fascinating both in terms of new stuff learned and watching the sales techniques employed. I learned about the differences between aluminum and vinyl windows, why a low Solar Heat Gain Coefficient (SHGC) was so important in the South Florida environment and even learned the benefits of LowE 366 coatings could provide me in both comfort and energy savings. I learned that all the proposed vendors were tied to a specific window manufacturer and this also had to be a big part of the selection equation. I decided that having a Florida based manufacturer was important, both because of the need to adhere to Miami-Dade standards and their presence in the event of any warranty claims. I ended up picking Florida Solar & Air because of the time the sales rep spent with me on my choices and because of the solid reputation of the CGI Windows and Door company as a provider of hurricane resistant products, their price point (2nd lowest quote) and mostly favorable customer reviews on Angie’s List and Home Advisor web sites. I selected a Vinyl Frame (for its energy efficiency), a 3 Layer, 7/16” Clear LoE 366 Laminated Glass in a Horizontal Rolling Window with an SHGC of .27. I placed the order, paid my deposit and waited for the delivery date. So How Did Installation Go? There were problems. The sidelight window did not arrive because the window was broken, because the wrong kind was delivered, because, because—you pick the reason. Thus, the door and sidelight install had to be delayed. Second, the wrong kind of window was ordered and installed in one of my bedrooms—a change order executed within 24 hours of the original contract was not reflected in the order to the window manufacturer. Finally, two of the six horizontal sliding windows opened in a different direction than specified in the original order. Obviously, there are issues on the Order Entry level at Florida Solar & Air. One of the windows developed a squeak when opening and quickly escalated into a warranty issue. The good news—CGI techs corrected the problem in about 15 minutes and it has not reoccurred. I worked with two installer crews and both were proficient and did good quality work (excepting one window that during City inspection required the insertion of additional screws—fortunately an installer was present during inspection). They also t