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2 Years In Business

Company Details

Hours

  • Mon: Closed
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 9:00 AM - 12:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Audio/Visual
  • Computer, Laptop and Tablet Repair Repair, Troubleshooting or Upgrades
  • Alarm & Security System - Installs
  • Ethernet Jacks and Wiring - Install
  • Cracked Screen Repair and Replace
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
61 Verified Reviews*
  • 5
    53
  • 4
    4
  • 3
    2
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 51-60 of 61 results
5.0 Beth P. Norfolk, VA
8/5/2019

4.0 Lawrence A. Newport News, VA
7/31/2019

Lisa, knew what she was doing , but at $100 per hour i couldnt get every thing i needed done.

2.5 Donna S. Portsmouth, VA
7/26/2019

No response for follow up needs.

5.0 Nancy D. Norfolk, Va, VA
7/20/2019

I was very impressed with the person who came to my door and took care of my computer problems. She was nice, competent and worked fast. I am so glad to know about her for the future. I know who to call when the next problems arise.

5.0 Sarah S. Newport News, VA
7/10/2019

Went above and beyond and the price was exceptionally reasonable.

Response from Company:

thank you for your review. We strive to keep our customers happy. Welcome to the Genesis Computer family.

5.0 Tom B. Williamsburg, VA
4/30/2019

This job entailed placing a new computer, modem/router and printer in service to replace an older configuration. Lisa contacted me minutes after placing my query. She was helpful in answering my question about which printer may be appropriate for my use. After all my equipment arrived Lisa set a schedule for Beau to make the installation. He arrived on time, moved all data over, and set up the other devices. He tested the modem/router and printer for compatibility and confirmed that the computer had all programs and files. Now, let us talk about the real important issues. Lisa 's response was amazing. She followed up with me to schedule the job. Likewise, Beau was a professional, efficient gentleman who explained things along the way. And I like those attributes. Genesis is now my 'go to' service provider for any issue I may have with my home office.

Response from Company:

Thank you so much for the review. We will always strive to keep you happy with our service. Welcome to the Genesis Computer family,

4.0 Irvin T. Norfolk, VA
2/21/2019

good job!

Response from Company:

thank you for your review.

5.0 Kathy B. Williamsburg, VA
9/29/2018

knew exactly want needed to be done

5.0 Russell C. Portsmouth, VA
3/3/2018

Their response was great! They arrived within 2 hours of my calling them. They explained what was going on, what they expected to do, and exactly what it would cost. Also, very pleasant and respectful. I won't hesitate to use them again.

5.0 Crystal W. Norfolk, VA
3/1/2018

IT WAS WONDERFUL

Photos

Genesis Computer Repair & Sales
3
Dental Office Setup

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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