Integrity Pool Pro, LLC

We hired Integrity Pool Pro to replace the steps and liner in our 28000-gallon Foxx in-ground pool. We asked them to let us know when they would start because we have a puppy that we needed to make sure was in her crate while they were here. We were not home, and our security cameras went off. I looked at the footage, and they were climbing over our locked fence to get into our backyard. We contacted them and reminded them to keep us informed of their planned work days. Without notice, they showed up in our driveway. My wife went home, put our puppy up, and unlocked the gate for them. They continued to just show up whenever throughout the internship. I have video of one of the workers urinating on the foundation of the house. The steps were not installed squarely and in line with the adjoining walls of the pool. Adam said that is just what you get when trying to replace old stairs. This was never mentioned or brought to our attention until I brought it up to them one evening when I noticed it while they were still installing them. Adam did put some screws in the flanges to help straighten them, but the quality is subpar. The trim beside the stairs extends about 2 inches above the liner, with a gap of about 3/4 inches. There is a wrinkle in the liner beside the steps; the face of the steps is scratched and chipped where it looks like it was dragged across the concrete; and there are at least three places in the bottom of the shallow end of the pool where it feels like a sharp rock could puncture the liner. The concrete that was replaced had high edges. We brought this to Adams attention, and he came out and ground them down, so now there are three places where the concrete is smooth and slick next to the steps.

Adam was great to work with, a rarity these days. Showed up when he said he would, completed the work as stated- actually did a bit more than he said he would! My pool is now better than original ! Great job! Thanks

They show up

Every contact I have had with Adam has been stellar! He was prompt, performed exceptional work, was great at communicating, and had amazing prices! I am so happy I found an honest, talented professional to help care for my pool! Thanks Adam! I highly recommend your company!

Adam was very timely, professional, and informative. I am so glad we hired to take care of our problem.

Immediately identified the problem, quoted a fix and delivered the desired result. Responds immediately to texts/phone calls with solid advice. Great customer service

On time, reasonably priced and helped me clean up my pool set up to look neat.

He did a great job. No complaints from me.

Very Nice personality

Adam came out on a sunday to help me get filter working and was willing to teach me so things that will be helpful about owning a pool