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Learn about our screening process

34 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 5:00 PM
  • Sun: 8:00 AM - 4:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Carpet Cleaning
  • Upholstery cleaning
  • Tile & Grout
  • Power washing & sealing of decks
  • Flood & Water Restoration
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
263 Verified Reviews
  • 5
    249
  • 4
    9
  • 3
    3
  • 2
    0
  • 1
    2

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 11-20 of 263 results
3.0 Steph B.
10/19/2022

The contractor came to my house damaged the railings, try to leave without letting me know of it. I addressed to him and his response was that he needed me to mail an invoice, he is making me deal with more expenses, time, and energy, I can email it or text it to him. or he can come to pay directly what I had already paid for for the damages he caused. when I addressed him he stated that he was willing to pay up to $100.00. I was charge $75.00 and I am demanding that payment.

Response from Company:

Stephanie Matrix Cleaning Systems has been in business for going on 35 years. Like any other company that has been in business for that long, there will be an accident that happens. We did not hide anything. We nicked a rail coming up from the basement after we just cleaned it. When I came back into the house after putting all our equipment away. I told you about it. I asked if you had any paint from your painter to touch it up. You told me no. Which is weird because your painter was there. I said send me an invoice you refuse to do it. Again send me an invoice and I will pay it.

5.0 Kenneth G. Long Grove, IL
8/3/2022

Fast, friendly, efficient. Good value.

Response from Company:

Thank you Kennth for choosing Matrix Cleaning Systems and for the kind review.

4.5 P K. Libertyville, IL
7/30/2022

Nothing to add

Response from Company:

Thank you for choosing Matrix Cleaning Systems!

5.0 Heather G. Algonquin, IL
7/24/2022

Matrix is one of the most affordable options AND best quality. Pat knows his stuff, gets right to it, and does a fantastic job. We had a lot of pet stains and odor on a 16 year old carpet and he brought it back to life. Couldn't recommend more highly

Response from Company:

Heather thank you for choosing Matrix Cleaning Systems. We really appreciate the feedback. Looking forward to helping you with your next cleaning project.

5.0 Katrine P. Woodstock, IL
7/21/2022

Prompt service, and they made sure I was satisfied.

Response from Company:

Katrina, thank you for choosing Matrix Cleaning Systems, appreciate the kind review. Looking forward to helping with your next cleaning project,

5.0 Carl S. Antioch, IL
7/20/2022

Great carpet cleaners: prompt, quick, courteous, Experts! They'll be coming back regularly to clean or carpets.

Response from Company:

Carl thanks for having us out and choosing Matrix Cleaning Systems for your cleaning needs.

5.0 Eleanor H. Glen Ellyn, IL
5/25/2022

Excellent service

Response from Company:

Eleanor thank you for the review and choosing Matrix Cleaning Systems for your cleaning needs.

5.0 Patricia S. Oakbrook, IL
5/6/2022

Excellent job but very pricey!

Response from Company:

Patricia thank you for the review, as I explained when I came out to give you a estimate on over 5,000 square ft of multi colored wool carpet. That they natural fibers have to be cleaned with dye- lock and cleaned carefully with takes time.

5.0 Debbie O. Arlington Heights, IL
4/30/2022

Patrick did an amazing job. He was very thorough and even moved smaller furniture to make sure carpet was cleaned. Very honest and price was very reasonable. I will definitely use Matrix Cleaning again.

Response from Company:

Debbie it was a pleasure meeting you, thank you again for calling Matrix Cleaning Systems!

5.0 Jacqueline G. Waukegan, IL
3/16/2022

Pat was on time and he was very friendly and he did a great job. I had the living room, dining room and hallway done.

Response from Company:

Jacqueline it was a pleasure meeting you and your, and thank you for using Matrix Cleaning Systems!

Photos

Matrix Cleaning Systems
17
Worn out carpet.
31
Carpet cleaning

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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