Pacific Exteriors, LLC

It was a nighymare to work with this company. Zero customer service especially after they took a deposit check. They never returned my emails or calls. I had to keep calling Servicemagic to get hold of the project manager. When they finally got to work on my house, they did no prep jobs and rushed the whole process. Do yourself a favor and find a different company for your painting project. I wasted way too much time calling and writing emails to them. They don't deliver what they promise. Don't be fooled by the sales rep who shows up for the estimate.

PE was not the cheapest offer, but they were the best choice by far. PE took on a deeper project than they normally would, one that included removal and replacement of wall sheathing as poart of the siding replacement so that an insulation company could spray-foam the walls from the outside. All of their work was _very_ good, with very few corrections required (I'm a picky customer). In particular, Steve Jump of PE functioned quite well as the general contractor, organizing and scheduling three separate crews; PE, the roofing and the insulation crews, as well as negotiating with Redmond City Hall for the sheathing replacement permits.

Great job.

I hired Pacific Exteriors to paint the exterior of my home. They were the lowest bid out of the four contractors I interviewed. The home was painted in August 2012, but remains unfinished to this day. Communication with David and his team has been very difficult. Many times it would take up to one week and many calls before I would receive a returned phone call. There is a long list of items that have not been completed and its already April 2012 more than 6 months since the home was painted. I would avoid this company at all costs and wish I had not have simply gone with the lowest bid!

Attention to detail is very low. I found many places on the house that had been completely missed. Many areas still only have one coat of paint. The business owner showed up at my door without warning and wanted final payment. I wasnt home, and couldnt do a final walk-through. I have a list of items that are not to my standards. Ill probably just fix them myself. Im not confident the painter has enough pride in his work to get the job done right. I had a 20 minute conversation with the owner. We couldnt come to an agreement on quality standards. This company hires subcontractors to do their painting, and you pay an extra $$ for it.

I hired this company to paint my house on 7/21/11 and paid them a deposit, I was told that I would be hearing from them in about 4 weeks to do the walk through and schedule the job. I had not heard anything by 8/26 so I started calling and did not hear anything until about 9/16. The pressure wash was done the next week and then the crew came to paint the house on 9/24. It was completed all in the one day (the house is not very big), the crew was attentive and the clean-up was pretty good, some paint chips remain. However David told me on 9/24 that he would be coming by to review the job and make sure it was ok, but no call since 9/24.

The worker who painted my house were very good, good representatives of the company they work for, ie the workers themselves did a good job. The commuincations of the folks who set up the project, needs improvement. They were very slow in responding to calls, emails or text messages. I feel if you are in a customer services business, then treat the client as if they are important to your business.

The paint team was very professional. They were deligent about cleaning up after themselves each day and making sure that nothing was left out..

The crew was courteous, careful, and showed pride in their workmanship. Extremely fast workers and quality all around.

We needed to paint our house urgently. Jazz came and gave us a quote, which was extremely reasonable. Dennis and his team came and did an excellent job with this. The work is of a very high quality and they left everything very neat. I can highly recommend them.