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Learn about our screening process

3 Years In Business

Company Details

Contact

4818 Lon Parker Road
Waxhaw, NC 28173

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
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Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Swimming Pool Services
  • Pool Cleaning
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.2
16 Verified Reviews
  • 5
    12
  • 4
    1
  • 3
    0
  • 2
    1
  • 1
    2
Showing 1-10 of 16 results
2.0 Tonya B. Monroe, NC
10/23/2021

They showed up unannounced and did not explain the process or the costs. After several attempts to find out what services were completed, we got a bill for over $500 and still not sure what they did. No explanation or conversation about the condition of the pool or what issues being addressed. Not the kind of service I expected or will use again!

4.5 Dan C. Waxhaw, NC
2/15/2021

Rick was personable and clear in his guidance. Great feedback and options.

5.0 John H.
1/22/2021

This is a good quality company they do what they say they're gonna do when they say they're gonna do it hard to find these days.

0.50 Cheri A. Monroe, NC
8/29/2020

I signed a contract with Blue Crystal in April of 2019. It is now August of 2020 and I do not have a finished pool. Rick Parker took 110,625.00 dollars from me and I am left with a concrete shell and a mud pit for a back yard. He has taken my money and not given me a refund. DO NOT use him!

1.0 Nathan A. Matthews, NC
12/14/2018

Started off well, but our pool was regularly left completely clouded after service visit due to added chemicals. At Blue Crystals direction, changed sand in filter and this helped for a couple of weeks. Added chemicals significantly increase monthly cost. Stopped using them after continued cloudy pool (could not see bottom in shallow end). Blue Crystal said that the cloudiness was my fault.

4.5 Becky C. Matthews, NC
7/12/2018

These guys are very reliable and do a splendid job keeping my pool crystal blue! I really appreciate their consistency in personnel. They are also really amazing at customer service.

5.0 David W. Charlotte, NC
4/23/2018

Blue Crystal Pools just completed my patio and fire pit and did an excellent job.

5.0 Richard M. Indian Trail, NC
3/12/2018

There was a couple of wrinkles in the liner and they came out and fixed it perfectly.

5.0 Jj P. Matthews, NC
12/18/2017

Weekly pool service.

5.0 Philippe M. Waxhaw, NC
7/20/2017

Rick is very responsive and always a text or a call away. He has a good team as well

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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