Preferred Home Improvement, LLC

Very helpful, efficient, and great customer serviced. Helped match older siding at minimum cost. Very friendly and professional. Would highly recommend!

they are courteous, friendly professional, and experienced. answer any and all questions in detail. clean up after each project. I would recommend this company neighbors,friends, and family (total strangers) I am completely satisfifed with this company

I want to state that although my husband and I are 100% satisfied with the END PRODUCT that we received, this contractor required far more "babysitting" to be sure that everything was done correctly. We had our concrete front steps and metal railing demo'ed and removed by the contractor. The original verbal quote indicated that they would be bringing in a dumpster for the construction debris, which did not happen (this wasn't written into the quote, however, so I imagine they discovered too late that the power lines on our street are too low.) During the first days of construction, one of the employees on the job attempted to dump something illegally in a nearby park, and the police were called. (The dumping was noticed by a township employee, confirmed by our neighbor, and confirmed by someone from the township, who stated that the contractor would be cited and fined as a result. The contractor insists that they were never cited.) The first problem was that the new steps were built with the top railing obstructing the door, making it impossible to open fully. We pointed this out, and the problem was fixed. In our opinion, this is not something that should have been allowed to happen in the first place, but they did move the railing without complaint.) Secondly, the steps were built with pressure-treated lattice on the outside to conceal the vertical supports. There were two problems with this: First, they left a mess of uneven rocks and dirt beneath the steps, which were plainly visible through the gaps in the lattice. Secondly, they appeared to use scrap pieces of lattice, rather than measuring and cutting the lattice so that the seams were neat and even. This resulted in some areas being "patchworked" and unsightly. When we pointed this out, we were reminded that the quote was for pressure-treated lattice. My husband and I had no problem at all with this, and -- if cut and applied correctly -- would have been perfectly happy with this. However, the pieces were not neatly cut, nor were they applied in an attractive manner. It was sloppy work. In the end, the pressure-treated lattice was replaced with all-weather vinyl lattice, at the contractor's expense. It was also done correctly, with the seams neatly aligned, rather than being patchworked together. We were grateful that they did this, and the end result is a truly beautiful set of steps that we're 100% and completely satisfied with. The communication between the office and the field personnel is frustratingly poor. On more than one occasion we were given conflicting information that the on-site person later corrected / clarified. We ended up having low confidence in what the "office" was telling us, versus the employee actually overseeing the work. With all that said: they did a fantastic job. We were happy with the estimate, they answered all our questions thoroughly, and the end product is superb. I applaud their work. My husband and I were si

These guys are great! The team was professional and did an awesome job. After they were done with my house,my dad also had a roof put on. We are both very pleased. It was done in a timely manner. We would both highly recommend this company. Mike is AWESOME!! Natalie Wolfel Whitehall, PA

Mike from Preferred is probably the most professional and thorough person that I have had the pleasure to hire to do work at my home. He made me feel at ease with the large undertaking and took care of the job better than I could have expected. My wife and I love the results!!!!!

I would recommend Preferred Home Improvement without hesitation. They were really fair priced, and Mike and his crew were extremely helpful. Mike went out of his way to do the free estimate himself. They were professional and friendly from start to finish. The crew was always punctual and courteous. I would definitely choose Preferred Home Improvement for any more home repair I may need.

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