Randy's Electric

Professional, knowledgeable, and friendly service. I recommend them to all my friends!

My service man, Jeremy, was courteous and informative.

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They pushed for a lot of extra work that was not in the scope of the original project.

Was very pleased with Dan. He explained things well, was very polite, just a very nice person to deal with.

Job: We had Randy's Electric install 6 canned lights on dimmer switches and fix some on-going electrical problems that we've had. Pretty simple, one-day job. Pros: Overall we thought the quality of work was very good. The canned light installation looks great and they fixed the other annoying electrical issues without a hitch. They completed the scope of work quickly and were very accommodating to getting us on booked on their schedule. They didn't leave a mess in the house at all and it appears as though they didn't need to access the attic to run the electrical lines for the cans. We were concerned over accessing the attic because we recently had an insulation job done and we didn't want that to be messed up if possible. A pretty simple job but they got it done with good workmanship and the priced seemed fair for electrical work. Cons: There were two main issues that we had with this project, one of which may be the result of us not being up-to-date with current canned lighting technology. The canned lights look great but according to feedback I got from Randy's Electric, the bulbs are built-in LED's with the trim fixture. So, no unscrewing a canned bulb, you have to pull the entire trim fixture out with the bulb inside to replace them. We were never consulted on this at all or other canned lighting options during the quote. Apparently, it was you get these canned lights and that's it. So, every time I need to change the fixture/bulb combo I have to called Randy's Electric for support? That doesn't seem cost effective for us. Apparently, the bulb/trim fixtures are guaranteed for 5 years but what happens after that? I guess I'm on my own to figure out how to swap these bulb/fixtures in the event that they go out. The other issue was that because we had that insulation job done in the attic, we were concerned over heat loss from punching the holes in the ceiling for the cans, which is a necessary thing but can result in significant heat loss. We were never advised from Randy's about how, or even if they do, seal the canned lights for heat loss. I hope they did, and based on the workmanship, they're probably sealed them, but we thought it would be good to know for sure. So, that's the reason for the 3.5 stars for customer service. Overall, we thought they did a good job and I'd hire them again but they need to be a little bit better during the quote process about detailed items as discussed above.

Professional, clean and efficient

Polite, professional

Resolved a GFI outlet issue that occurred during the blizzard. Quick and efficient, reasonable price, solved problem.