Serenity Stone Masonry

Our house was built in 1926 and the side of the garage was damaged in the storm,bricks were pulled out by electrical elbow. Matt was very polite did a nice job but a few of the grout lines were much thicker than the original.We did not want to take out all the brick so i believe he did a good job based on the circumstances. He said if the city sights us and wants it redone he would come back to fix it no charge.

Prompt, neat, and easy to work with. Matt is a polite young man that seems to keep his word. I would do business with him again.

Comment: The tuck-pointing job was done while there was snow on the ground. Because of that, I knew that I'd be doing some cleanup when the weather warmed up and was fine with that. Initially, I was happy with the end-result until the arrival of spring where I found a number of problems. The first issue was with 'cleanup'. I found numerous (5-6) cigarette butts casually discarded around the work site. Obviously the roof had been hosed off, because I then had to clean a good 3/8" of silt out of my gutters. I contacted Matt, just to let him know that these types of issues could prevent a pickier customer from recommending him. At this point, I was rooting for Matt, who seemed like a good guy, and wanted to see his business succeed. A few days later, I discovered damaged (melted) vinyl siding and soffit next to the chimney. I emailed Matt a picture of the damage and asked him if he used a heating source in that area. A week went by with no response. Then, no return call after leaving a message. Then, when trying to call him again, I found that the phone was disconnected. I googled his business to find a new phone number. He picked up this call, said he had seen the email, but explained that he was out of town, perhaps thinking I might find it impossible for a business owner to hit 'reply' to a business-related email while away from home. Although he was at the job site that day, he blamed the damage on his crew and said he would cover the repair of any damages. I contacted a siding guy, who was able to match the color of the siding and j-channel, and do the repair work. I contacted Matt to let him know of my repair cost of $100. He replied, asking if a check by mail would work. I said that would be fine. After 2 weeks and no check, I emailed him again and now 4 days later there is still no reply. For a lousy $100, this guy has just turned a supportive business coach (me) into a disgruntled customer.

Professional, courteous and efficient. Left no debris or mess. I plan on hiring them again for other stonework. Highly recommend this company.

Removed crumbling block wall and replaced it. The job was done very professionally and within the quoted time frame despite finding some unexpected issues. I definitely recommend them.

I set up and appointment and that day they called and asked if they could come that day to give me an estimate, They even called back to see if I had made a decision and I still had a few more estimates to come in. They were the only ones who answered all my concerns and gave me what I wanted. No run around about changing what I wanted. They completed the tear down of the old wall and steps and reconstruction. The new drainage was put in and the gravel for drainage. All work was completed in record time , 4 days, and they cleaned up and took care of everything. I would hire them again in a minute.

Very prompt and friendly. Good work. Definitely would recommend.

Matt was excellent! He was one of the hardest working young men we've met in a long time. He explained what was going to be done and how long the job would take. He did a great job and finished the job sooner than we expected. We would definitely recommend him!

He does good work at a good price. He is there when he says he is going to be there.

They did an amazing job on time very professional