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24 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: 9:00 AM - 12:00 PM
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Service & Repair
- Installation
- Remodel & Restoration
- New Construction
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Deals
Cost Information
- Warranty Offered
- Credit Cards Accepted
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Save $39 on off any recommended and completed repairs.
Reviews
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Showing 201-210 of 351 results
5.0
Jon G.
Carson City, NV
6/29/2018
Phone representative was extremely pleasant and helpful. If their electrician is as good as she was I will be very pleased.
N/A
Dianna M.
Carson City, NV
6/27/2018
I needed a simple outlet replacement, they charge a service call of $160 to come and look at it. How much my husband says $169. They put a light plate and charged an additional amount and it brought the total to $269. I had to call them back within a couple of days to do the job correctly and that is when he put a plate into the socket and then he fits the electric socket, he apologize but stated that wasn't the problem and that we needed a new electric panel. He then set off the breaker panel and said that it wouldn't work and my husband pushed a panel button back and everything came back on so I consider that last visit from happy outlet to be dishonest and not a happy customer.
Response from Company:
Dianna, Thank you for taking my call today. The $269 investment you and your husband paid was for the diagnostic of your sparking receptacle. We are very happy and relieved we were able to get to you the same day to replace it and wire it safely. Our troubleshoots include up to 2 hours to diagnose the challenge and a minor repair. When further researching, we found a problematic breaker. It is quite possible the breaker did not reset right away for my electrician because the it was hot and would not reset at the point. The Zinsco breakers are incredibly finicky and dangerous as they do not operate as they are intended. This is why we have recommended and provided you estimates for a panel change. Please remember the work we do on your home is backed by a 2 year warranty. The Happy Outlet prides ourselves on our communication and integrity with all our clients. It is our mission to help and educate our clients on their electrical system. It is especially important, and we feel it's our obligation, to inform you of any potential and existing electrical hazards in your home. Our electricians are highly trained and are experts in our trade. We have your best interest at heart when it comes to your home. Please do not hesitate to contact me personally if you have further questions or concerns. I am happy to help. Sincerely, Jennifer Howard Operations Manager
4.0
Dianna M.
Carson City, NV
6/27/2018
he was only hear for a short time and he charged us $800.00
5.0
Gretchen E.
Carson City, NV
6/22/2018
Jacked arrived promptly at 7:00 am and started working immediately. He worked all day in the heat replacing our electrical panel. He took a 25 minute lunch break and began to work again. He is a hard dedicated worker and knew what he was doing. The panel worked flawlessly and everything in the house started right up. Thanks Jack!
5.0
Vivian F.
Reno, NV
6/21/2018
Very professional, courteous and efficient.
5.0
Richard D.
Sparks, NV
6/16/2018
These people are truly pros. They seemed honestly concerned about my understanding of costs and what needed doing not just to correct the immediate problem, but also any items they detected that may need service in the future.
5.0
Sue J.
Silver Springs, NV
6/14/2018
THE HAPPY OUTLET IS A FANTASTIC COMPANY. THEY RESPONDED TO MY INQUIRY IN LESS THAN 30 MINUTES, THEN SENT OUT SERVICE TECH JACK HAY TO FIND THE CAUSE OF OUR ELECTRICAL PROBLEMS AND TO GIVE US AN ESTIMATE. JACK WAS WONDERFUL. HE WAS NOT ONLY FRIENDLY AND CURIOUS BUT THE MOST CARING MAN I'VE MET IN A LONG LONG TIME. HE TRULY CARED ABOUT OUR SAFETY AND GETTING THE JOB DONE ASAP -- WHICH TURNED OUT TO BE THE SAME DAY -- SO WE DIDN'T HAVE TO WORRY ABOUT OUR HOME BURNING DOWN SINCE THE OUTSIDE ELECTRICAL PANEL WAS VERY DANGEROUS AND HAD TO BE REPLACED. JACK TOOK CONTROL OF THE SITUATION, EXPLAINED AND SHOWED US THE PROBLEMS, THEN TOOK THE JOB FROM BEGINNING TO END. WE DIDN'T HAVE TO MAKE ANY OTHER APPOINTMENTS OR DO ANYTHING BUT SIT BACK, RELAX AND WAIT FOR THE WORK TO BE DONE, KNOWING JACK WOULD TAKE CARE OF EVERYTHING. THIS JOB WAS AN EMERGENCY SITUATION AND JACK STAYED LONG AFTER 5 PM TO GET THE JOB DONE. THIS COMPANY IS EXTREMELY LUCKY TO HAVE JACK. I HIGHLY RECOMMEND THE HAPPY OUTLET FOR PROMPT AND EXCELLENT CUSTOMER SERVICE, AND JACK HAY, A TOTALLY AWESOME, KNOWLEDGEABLE SERVICE TECH! IF I COULD GIVE 10 STARS I WOULD! THANK YOU JACK FOR MAKING US SAFE AGAIN!!!
5.0
Jane H.
Reno, NV
6/7/2018
Kev at Happy Outlet was very nice and knowledgable about what we needed done which was to install ceiling fans and light fixtures. His work was done well. Jane
4.5
Chris C.
Reno, NV
6/5/2018
Satisfied
5.0
Martharuth L.
Sparks, NV
6/1/2018
I really liked this company and will use them again
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