West Shore Home

Christen & phil were very polite, professional. . Above & Beyond.

Respectful efficient. High quality work . Very nice, friendly guys. CHRISTEN & PHILL.

Christen ,& phil. Explained everything throughly. They were professional and hard working. They even fixed my door..

Stated customer was friendly, sufficient, nice, hard workers. Would recommend christen & Phil to anyone. Outstanding job.

Pain free. Huge difference in the appearance. Phil & christen did a awesome job

I am very pleased with the job Steven, Zack and Dan did in my bathroom. The change is to surprise you. Steven, Zack and Dan were very respectful and kind. They updated me every time they were going to start work. They were very professional and punctual. The work was done in one day with wonderful results. I can recommend all three of them, if you want a job well done and on time. Thanks to Steven,Zack and Dan, I have a comfortable and accessible shower, especially for my sister who has very specific health conditions. They treated her with respect and made sure that the bathroom accessories were within her reach. I definitely hire them after. Thanks guys.

The first shower West Shore Home installed was 2 inches narrower than the tub it replaced, leaving only 27" inside the shower. It was installed in February of 2024 by a team from Indianapolis who was assigned to the Cleveland office for a week. No one from the Cleveland office came during the installation to inspect the work. My follow-up contacts with the Cleveland sales manager were completely unsatisfactory - he claimed that was the correct shower and misrepresented several things to support his claim. Thankfully, when I described the problem in a detailed review to the company the home office responded immediately and arranged for a complete redo to have the correct size shower installed. I am very pleased with the final result. The customer service of the Cleveland sales manager was completely unsatisfactory. If you are going to work with the Cleveland office I highly recommend that you have them show you exactly what size your new shower will be BEFORE you sign the contract. If you want to be extra careful, have them print out the full contract and go over each of the measurements with you to make sure your new shower is what you want. Unbeknownst to me, the Cleveland office was having staffing issues during the time of my first installation. Hopefully these problems will be resolved soon.

West Shore Home did a very professional job. Landon and Nick were excellent! The new walk-in shower is beautiful! They were on time and when completed cleaned up everything. They both made sure we were completely satisfied with their work! Pat M., Wooster, OH

This company told me when the installers would be here, and they were on time. Professional from start to finish. Jon and Jeff were exceptional and explained everything from start to finish.

Everything stated by the company was exactly as we were told. They were on time and did a geat job on the installation. Dallas and Dan explained everything they were going to do with the installation. They were bot very courteous. The salesperson Alex Trager was very knowlegable about the product.