- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process89% Recommended
16 Years In Business
Company Details
- Veteran Owned
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Bathroom Remodels
- Bathtub Installs
- Shower Installs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 341-350 of 486 results
4.0
Larkspur, CO
10/1/2014
Te job itself was done very well. We are happy with the result. The process was not clearly explained to us, initially estimated time was 1-2 days. The carpet removal was done 1 day, flooring was stretched into two days & was actually done by a sub who did a great job. He worked a lot of time by himself. It was not clear at times who was working on our floors, we had 4 people at times in the room, but not all of them were involved in the project. Then the closing was not prompt. We had close out walk through few days later even though it was scheduled for the next day
3.5
Denver, CO
9/25/2014
Quality was just okay. Price was great; they were very responsive.
Response from Company:
Thank you for sharing with Home Advisor that you are happy with our price and customer service. We certainly do our best to help you with your needs as they arise. I am so sorry that you feel the quality of your floor was just okay. We want your floors to be show worthy and a part of your home of which you can be proud. We warrant our craftsmanship and would appreciate if you would outreach us so we can address this issue as soon as possible. We look forward to hearing from you.
4.0
Lakewood, CO
9/20/2014
They did good job.
Response from Company:
Thank you for sharing the outcome of you flooring project with Home Advisor. We certainly pride ourselves with our work and are glad that you are satisfied with the result. I hope you continue to enjoy your floors for years to come. If any needs are concerns arise, please do not hesitate to contact us. We are here for you.
5.0
Fred C.
Denver, CO
9/18/2014
Great people. Excellent work.
Response from Company:
Thank you for leaving this review on Home Advisor. We truly appreciate your time and sharing your experience with other potential customers and are very pleased that you are enjoying your floors. Please don't hesitate to let us know if any issues arise in the future.
5.0
Mike/mary kay F.
Penrose, CO
9/16/2014
Mark was great at explaining the process of refinishing our floor, and is always available for any questions. Nick, Chris and Chris did an excellent job and we couldn't be happier with our floor. There was very little dust to clean up, way less than expected. Everyone is courteous, knowledgeable, and responsive to any needs. Thanks to all for exactly the floor we wanted.
Response from Company:
Hello Mike and Mary Kay, Thank you for sharing your wonderful experience. We are so pleased that the end result was beyond your expectations. We take pride in our customer service and ultimately the final product so that you can take pride in your floors. Again, thank you for sharing your experience with us. Don't hesitate to reach us if there is anything else we can do for you. It was our pleasure working with you!
3.0
Susan W.
Englewood, CO
9/11/2014
Sales Person: Wonderful Office Support and follow-up: Very Wonderful, quick, knowledgeable answers. Installers: Lead installer very nice, did a great job, very patient. His helper was ok, and the flooring turned out great. They did have a bit of a spat during the course of the install which initially scared me, but it ended quickly. Project Manager: not sure why he has a job. Kept saying he was going to stop by (not sure why), but never did. Why even offer to stop by if there is no intention of following through. Did not understand a simple question I had for the installer while at Lowes to purchase additional supplies, and wasted my time. Then he called the day after the install, asked if the floor was ok, did not offer to stop by to walk the project with me, but suddenly had an urgent need to come by for a check. So, the payment which he aggressively tried to have me 1( be home to give him (with no offer of inspection), 2) leave under the door mat, 3) leave in mail box and one of those needed to be done in an hour as it was convenient for him. Very disappointing and quite frankly insulting. I advised him my intention was to mail the check, which I had been told by office support was perfectly fine when I asked 2 days prior. If they are that concerned about payment, then a deposit or full payment should be requested prior to starting the project. They definitely should make more of an effort to inspect their installers work. Overall, they saved me from what had been a nightmare contractor, but the service was only average if you look at the project in it's entirety.
Response from Company:
Hi Susan, It was a pleasure working with you and speaking with you about your experience. Your comments here are everything we spoke about, and I do want to apologize for the impression that our field manager left with you. We do appreciate your honesty and hope that we can service you with a higher level of on-site service in the future. Please don't hesitate to reach me if anything further comes up. Rachel
5.0
David P.
Littleton, CO
8/29/2014
Footprints Floors was professional, worked to fit my schedule, and accomplished everything I needed on time and for a competitive price. Dan and his sons were friendly and hard working; hiring them was the right choice.
Response from Company:
Hello David! Thank you for writing this review on Home Advisor. I'm thrilled that we were able to assist you with your flooring project and that Dan and his team were everything we promise here at Footprints Floors. Have you had any issues with your floor since then, or is everything still working out well for you? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson
5.0
Castle Rock, CO
8/18/2014
Good experience
Response from Company:
Hello! Thank you for leaving this review on Home Advisor. We truly appreciate and value our customers' feedback. It sounds like you had a nice experience and we are always thrilled to hear that. Please do not hesitate to contact us in the future if any concerns with your floors arise, or if you have another flooring project that we can assist with!
5.0
Linda C.
Denver, CO
8/18/2014
This company, is popular and busy, yet managed to fit the estimate in within days of contacting them, and to finish the job within the following week. My floors are beautiful, and some of the stains I thought would never be erased actually disappeared! I would recommend them to anyone.
Response from Company:
Hi Linda, Thank you for this honest and positive review on Home Advisor! We are thrilled that you trusted us to refinish your floors and are so glad you are pleased with them! We do have a very busy summer season but we do our best to accommodate each of our customers' needs, as we truly value and listen to our customers. Please contact us directly if there is anything else we may do for you now or in the future with another project!
4.5
Englewood, CO
8/15/2014
Did wonderful work. Job took longer than expected thru issues with older home.
Response from Company:
Hello! Thank you for providing this review on Home Advisor. We feel honored that you chose our company to install your flooring, and do apologize for the delay in completion. Occasionally we do come across unexpected circumstances which do cause minor delays. We appreciate your understanding and hope that you are enjoying your floors so far! Do you have any questions or concerns that I can address for you now that you've been living on your floors awhile?
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