C & J Basement Solutions, LLC

Very polite and efficient. Explained everything well and cleaned up after the work was complete.

I asked C&J to give me a quote on the basement. They called me back promptly, worked with my schedule to set an appointment, called the day before, showed up on time and explained the work needed and why. They didn't try to oversell services and I'm happy I can have them solve the issues quickly.

A slight delay in arrival, but otherwise courteous, efficient. New sump pump is so much quieter, as I requested.

Everyone was professional, courteous. Final,Brandon and Mike did an excellent job. Kept in touch, cleaned up afterward, all around wonderful. I am so glad I called C&J, would not hesitate to recommend.

Ron came and assessed our situation and came up with a great solution. When the actual workers came to seal a foundation crack and put in a pencil drain, they were not aware of what Ron had recommended and didn't seem to agree with him. They assessed that we had water in the footers, which disappeared later that day when the city cleaned out the storm sewers. They came back the next day to put in a pencil drain from the footers to the basement drain. They were not careful about keeping debris out of the drain. We did have a small leak the next time it rained and asked them to come back out to see what was going on. Ron returned and recommended they re-do the work; they would schedule someone. After a few days we were called for an appointment. The original person who had done the work had been fired and the person C&J sent, was completely unaware of what work had been done or what he was supposed to do. And he did not have the right equipment to re-do the job. He said he would have them call and schedule a time to come out. They never called. We called multiple times to have someone come and see if things had been done correctly. They scheduled 3 appointments and cancelled 2 at the last minute because they were held up at another job, the 3rd they just didn't show. They said they would call and reschedule but they never did and they never responded to our multiple calls. The work they did caused us to have our washer & dryer moved, so we have not been able to reconnect them for 4 months. We have given up trying to get them to respond. The basement has not leaked but we aren't confident it has been adequately repaired, or that they will honor the 1 year warranty. Our total cost was $2200 which we paid according to the agreement.

They did a great job! Showed up on time and very pleased!

Encapsulated our crawl space. They were very neat, knowledgeable, and respectful. It looks and smells clean!

Nate came out to my house, gave me a fair quote and when he found that my existing sump system was working well and I actually had a really great product already in place, he advised me to not replace it. He cleaned out the sump well, check the downspouts outside and gave me another quote for the work that actually needed to be done with drainage. He was honest and answered all questions. Highly recommend!

They did an excellent job and cleaned up each day before leaving. They placed covers down over the floors before starting. We had a different contractor in after they were done and he said he has been in many crawl spaces over the years and that is the best job he has ever seen. I would recommend them to others.

Employees were very hard working and thorough in their work while also being considerate of my property. They did a great job and I would certainly recommend them to other homeowners.