HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

21 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Faucets / Fixtures / Pipes - Replacements and Repairs
  • Gas Piping Replacements and Repairs
  • Water Heater Replacements and Repairs
  • Sewer and Water Main Replacements and Repairs
  • Septic System Installation, Replacement and Repair
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.3
167 Verified Reviews*
  • 5
    106
  • 4
    40
  • 3
    11
  • 2
    2
  • 1
    8

Highly rated for

  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 167 results
5.0 Gail M. Anderson, SC
5/2/2024

Kevin, was great. Knew his job.

Response from Company:

Thank you for allowing Benjamin Franklin Plumbing to help resolve your plumbing issues! We love the feedback!

5.0 Anthony W. Simpsonville, SC
4/24/2024

The technician was professional and courteous!

Response from Company:

Love hearing the feedback from our customer's experience! Thank you for the opportunity!

5.0 David H. Anderson, SC
12/20/2023

The plumber was able to make me understand and appreciate the work that he was doing. Therefore, I feel more secure about everything. I now can use my gas grill and not worry about frozen water lines. .

Response from Company:

Thats fantastic! Thank you so much for the opportunity.

5.0 Tony M. Piedmont, SC
10/23/2023

Great Techâ s

Response from Company:

Thank you !

5.0 Jim Fici Google Review
10/21/2023

Technician Vincent Rochester is extremely knowledgeable, courteous and very customer-focused. His installation work of our new Noritz tankless water heater was done in a high quality fashion. It has been a real pleasure working with Vincent.

Response from Company:

Fantastic, thank you so much for giving Benjamin Franklin Plumbing the opportunity to help! WE LOVE WHAT WE DO!

5.0 Robert Rawlings Google Review
10/21/2023

I absolutely love Ben Franklin Plumbing. I can ALWAYS count on them to help us when we need them! We had Vincent & Brandon (I hope I didn't get Vincent's co-worker's name wrong) this morning to fix one of our water closets. As usual, they are ALWAYS friendly, fast, efficient, and do quality work! We have been customers of Ben Franklin for years. My wife & I wouldn't call anyone else. Ben Franklin has the friendliest, most competent employees around. THANK YOU ALL!!!

Response from Company:

Wow! What a huge compliment, thank you so much! We Love What We Do!

5.0 Thomas Cooper Google Review
10/20/2023

New gas grill and outdoor sink required bath natural gas and plumbing. Both required permits and inspections. Quoting process was detailed which resulted in a very clean installation and permit approvals. Josh was detail oriented and thorough.

Response from Company:

Excellent. Thank you. We hope you enjoy the addition to the deck and many memories made in the new outdoor space.

5.0 Andra Gilli Google Review
10/18/2023

We are very pleased with the service provided by Eric Charron and Bradley his assistant, from The Plumbing Experts. We have only been in our house for less than 2 years and now were experiencing septic problems. We chose this company based upon very good reviews and are not disappointed. Eric arrived on time and went to work. He explained how he would evaluate the problem as well as overall system condition and why. Once he located the problem and corrected it he gave us the good news that our system was in better shaped than we initially feared. He also gave us good advice on maintaining our system going forward. We will definitely use The Plumbing Experts for all of our plumbing needs going forward. Very Happy!

Response from Company:

Unreal! What a fantastic compliment. Thank you so much for giving us the opportunity to help resolve the issues you were have with your septic system! WE LOVE WHAT WE DO!

5.0 Ray Cohn Google Review
10/17/2023

At 6 p.m., noticed water heater leaking water all over basement floor. Ben Franklin was able to come out that evening. Arrived at 8 p.m., removed old heater and installed new one. Done by about 11:15. Did a great job. Slept well.

Response from Company:

That is so awesome! Glad we could help. Thank you for the opportunity!

5.0 Eva A. Anderson, SC
10/13/2023

Very professional and friendly. Service was great! They came out on time.

Response from Company:

Thank you for the opportunity! We Love What We Do!

Photos

Benjamin Franklin Plumbing
2
Flushed Engagement Ring
4
FULLY STOCKED TRUCKS
5
Septic Repair
15
Our Team
2
Water Line Leak
2
Faulty Supply Line
9
Dangers Created by Others

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.