Brinegar Roof and Paint

Unresolved Complaints

We have received a customer complaint about this professional. Until we work through our resolution process this professional will remain unable to be matched with new customers through HomeAdvisor.

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10 Years In Business

Company Details

Contact

23315 Pepper Canyon
San Antonio, TX 78255

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roofing Repairs
  • Exterior Painting
  • Siding
  • General contractors
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.4
117 Verified Reviews
  • 5
    89
  • 4
    14
  • 3
    4
  • 2
    4
  • 1
    6
Showing 41-50 of 117 results
5.0 Duane M. San Antonio, TX
2/13/2019

They were very friendly and professional. They took the time and found the issue and quickly set about fixing it. It was explained what could have caused the issue and how they were going to resolve it for me. I will use them again.

1.0 Tracy J. Live Oak, TX
2/9/2019

Made a great initial impression - reasonable price and very personable. The written bid included caulking, but final bill added $149 because they "caulked more than they thought they would." used short, leftover trim boards at the end of the job rather than buying another long piece. failed to complete the tough-ups requested and became argumentative and demanding near the end. painted house under unfavorable weather conditions. did not communicate when they would arrive, so painting was underway before they could be stopped. Final payment was arranged at a public location, because we were uncomfortable having contractor at the house. We are completing the rest of the job ourselves.

Response from Company:

Upon starting the job, the start date was Friday. After Friday ended for the day, Mr. Tracy J. [Consumer name withheld at their request ]was informed that we would be back on Monday. Yet Mr. Tracy J. [Consumer name withheld at their request called and texted me Saturday morning if we were going to show up. I responded with a text stating that we were going to be there Monday as informed the day before. And on Sunday the very next day, Mr. Tracy J. [Consumer name withheld at their request text me if we were going to show up on Sunday to do some more work. Clearly, Mr. Tracy J. [Consumer name withheld at their request does not communicate well. As again I responded that we were going to be there Monday to finish up job. And as for using old material, he is not in his right mind as of personal issues. He could see very well we did no

5.0 Jon S. Converse, TX
2/6/2019

Truly outstanding work! He set up the time for the estimate and... Showed up 5 minutes prior!!! That's completely unheard of here in the San Antonio area! When I took his offer, he made a NEXT DAY appointment to come repair my cement fiber-board and SHOWED UP EARLY!!! He kept me informed at all stages of repair, didn't change his estimate cost and finished up early. I can't say enough great things about this company. TRULY professional - ALL THE WAY!! I HIGHLY recommend them.

5.0 Michael B. San Antonio, TX
2/6/2019

Fast honest professional service

5.0 Joanne A. San Antonio, TX
1/23/2019

I am more than happy with the work the Brinegar group did on my house to include siding, roof repairs, and painting. They were accommodating with my work schedule and easy to communicate with. I highly recommend Brinegar Roof and Paint!

5.0 Erwin L. San Antonio, TX
1/6/2019

It was expensive but he did a first rate job.

5.0 Adam L. Boerne, TX
12/31/2018

After 1000 dollars and no less than three return visits, the asphalt shingles still aren't repaired properly. Nothing more than a stiff breeze blew them back up each time they were repaired. I am now left to find yet another contractor to do this work. Possibly, with any luck, it will be done properly this time. For one-thousand dollars cash I expect things to be done with a flourish, and properly. Not this time. Lesson learned.

2.0 Bob K. San Antonio, TX
12/22/2018

Fine people, probably fine work, comes off as desperate.

Response from Company:

Was told he could finish job for ho on that Monday or Tuesday. ho advised he was out of town but that would be fine. he could pay him once the job was complete. The SP completed job and Friday comes and never received payment. So, SP called Home Owner and HO said his secretary sent payment to wrong roofing company but he would have her stop payment and send a new check. SP waited another week and never received payment still. SP called HO again. finally a few days later got check and then ho left review that he does not agree with.SP stated he was just trying to make sure he received check to cover cost of paying employees and for the cost of the job. SP does not agree with

5.0 Caleb M. San Antonio, TX
12/14/2018

Very professional and on time!

4.0 Gordon C. San Antonio, TX
11/27/2018

One must understand that there can be unexpected costs involved in any job. While it is hard to determine what problems actually exist going forward in a job. Potential problems should be be considered & discussed what extra they might add to the agreed bid of the project.

Response from Company:

Thank you sir for your business, unfortunately unforeseen problems that exists are not our fault. if we could see threw walls to let you know what actual problems exist we would. And before any extra work was included, it was discussed with you. You gave us the green light and we fixed the problem.

Photos

26
Roofing

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