Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process81% Recommended
65 Years In Business
Company Details
- Bilingual
Hours
- Mon: 5:00 AM - 12:00 PM
- Tue: 5:00 AM - 12:00 PM
- Wed: 5:00 AM - 12:00 PM
- Thu: 5:00 AM - 12:00 PM
- Fri: 5:00 AM - 12:00 PM
- Sat: 5:00 AM - 12:00 PM
- Sun: 5:00 AM - 12:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Carpet Flooring
- Laminate Flooring
- Hardwood Flooring
- Tile & Vinyl Flooring
- Window Treatments
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 91-100 of 201 results
5.0
Oluwabunmi A.
Richmond, TX
5/13/2019
Nice job
1.0
Amanda T.
Houston, TX
3/24/2019
I was told putting in a subflooring in one of the rooms would be done to find out they don't even offer that service. There are gaps between my wall and the lvp and air pockets through out the floor. Also,The workers who came out could not communicate with me because they did not speak English and the foreman who was only there to receive payment barely spoke English. I had to call into corporate to find out why they were trying to install things I didn't ask for and why we were not receiving services the salesman said we would be receiving. I will not use them again.
5.0
Brian V.
Katy, TX
2/21/2019
great job, finished in one day.
5.0
James W.
Houston, TX
2/6/2019
The installer name Cesar did a wonderful job. He was on time moved everything and install my 3 rooms of carpet in. He started at 9:00a.m and finished up by 3 or so.very friendly installer with knowledge of his carpet. Will hire again!
1.5
Michael S.
Houston, TX
2/5/2019
quoted one price, halfway through the work, when floor all torn up, said they needed another $2000 to finish the job. Gave them $1000. When I called the office, they said they needed the $1000 for tar and scree before they laid down the flooring. Before the work, IK distinctly heard that the quote was for a turn-key job. I feel they practiced bait and switch.
1.0
Kelly C.
Pearland, TX
1/21/2019
Been a month. Floor still not installed totally. I get calls from empire everyday about payment for the job that is still not done. I would not recommend them.
0.50
Raymond S.
Santa Fe, TX
1/8/2019
Will not honor the contract salespeople don't care they leave and then you're stuck holding the bag.
4.0
Luis G.
Channelview, TX
12/30/2018
5.0
Connie L.
Katy, TX
12/8/2018
1.0
Nick M.
Spring, TX
12/8/2018
Customer service is horrible. Nobody has any clue what is going on so you end up getting your calls sent around a call center. The job was scheduled for 1 day and the install manager decided to make it 2 without telling or coordinating with us. Showed up with wrong 1/4 round on day 2 and not enough flooring material. Day 3 they finally finished.
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