- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process92% Recommended
22 Years In Business
Company Details
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Achievements
Service Details
Areas of Expertise
- Wood Flooring
- Wood Finishing
- Sanding
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 59 results
5.0
Darryl B.
Zebulon, NC
4/30/2022
The crew did a flooring refinish job at my residence and they did a super job. The price was right and my neighbors jumped onboard.
5.0
Diane S.
Chapel Hill, NC
6/26/2017
Beautiful job. Friendly, efficient and priced right. Excellent work
5.0
Sue J.
Raleigh, NC
4/16/2015
Excellent job in matching new flooring to existing.
4.5
Apex, NC
3/26/2015
Great customer service. Responded to questions and emails in a quick and timely manner. Good quality of work although there were a few spots and areas that did not get stained as well as others. Overall great experience and very reasonable in price.
5.0
Raleigh, NC
2/16/2015
Family Hardwood did an outstanding job installing my wood floors. Price was fair and Christine was easy to work with. Installation was done on the day promised and quality of their work was top notch. Family is a good description of my experience; it was like working with friends and family and not like the impersonal contractors I meet so often. I would highly recommend them to anyone wanting hardwood floors installed.
0.50
Raleigh, NC
2/1/2015
very customer service oriented upfront. will match or beat lowest bid. after that goal is to get job done not please customers. I have mismatch floor and after 6 months of promising to correct the problem they just returning my calls or responding to emails...and they harass you for a deposit and final payment.
Response from Company:
Our main goal is customer service! We try everything to leave each customer pleased. He told us that he was pleased and the floors looked great. It took 3 days to get paid. We do require a deposit to hold dates because we are a small company and that lets us know that you are serious and holds the spot in case someone else is trying to book those dates. The floors are not mismatched. We installed what he purchased. This is our livelihood and we have not made it this long with a good reputation by leaving customers unhappy. We will reach out again and see what can be done to please this customer.
5.0
Cary, NC
11/14/2014
Best price. Friendly people. Matched my existing hardwoods perfectly!
5.0
Kimberley B.
Raleigh, NC
10/27/2014
Family Hardwood was very honest and did not overcharge me for the steps that had to be done. I really appreciate that. They replaced all the damaged wood and did a fantastic job refinishing. It doesn't even look like the same house with the floors redone!!!! I am very happy with the finishing results. Kim B., Raleigh, NC
5.0
Michael W.
Durham, NC
10/9/2014
On time, quality work, for a very good price, and customer service was excellent. Very satisfied.
5.0
Holly Springs, NC
10/7/2014
I was very impressed with the communication from Family Hardwood as well as the quality of their work. I would highly recommend them to anyone who needs repair work done on their hardwood floors.
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