Five Star Painting of Central Georgia, LLC

We now have the most beautiful dining room ever! We had a few issues throughout the project, but overall we are satisfied with the end results. The owner of the company is great and the painters were extremely friendly. In the end, the best reason for going with 5 star is because they will always make sure you are happy when the project is over.

Working with Five Star Painting was easy and the quality was outstanding. The painters were polite, punctual, and efficient. The entire process was satisfactory. My house looks great!

The owner personally inspected the job and made sure that it was done to my satisfaction.

The guys done a pretty good job in the kitchen. There were a couple minor things that I had to fix. The only thing that was disappointing was they spilled paint in the driveway and didn't clean it up.

In the end I got the work I needed done at a good price. Everyone was polite and nice. The owner himself did some cleanup and touchup work to get the job finished up. My complaint is with the actual execution of the project. The crew doing the work did not show up on time even once. The first day they didn't arrive on site until after 4:00. Then each day thereafter 9-9:30 became 11-12. The job was supposed to last 2 days, it was finished the 6th day after they started. They did not have the materials they needed to do the work and didn't have a complete understanding of the scope and details of the project. They left trash on the ground when they left one day. The end product was acceptable, but the experience of obtaining it was frustrating. I would use these people again, but I would do so with a low expectation of getting it done on time.

I started out with inquiring about having the home entrance door painted and they scheduled a date/time to come look and provide quote. By the time they left, I had a quote to paint the entire interior of the home (ceilings, walls, baseboards) and ended up providing them a 10% deposit to lock in their services. They were that good!

Everyone was courteous and professional. Originally only wanted the stairwell completed but it was below the minimum price of $500 for a project so I added portions of the bonus room.

Went out of their way to make sure I was satisfied with their work.

This company was hired to repaint a section of the exterior of my home and the initial estimate scheduling went exceptionally well. Jesse responded to conduct the estimate and was very professional and pitched his company well. I was very happy with his estimate and the fact that he promised the company would be able to respond quickly to my project due to a short time table prior to selling my house, the promise made was that the company would get my project scheduled and done within 1 to 1.5 weeks. After a week I still had not received a phone call from the install manager to schedule my project. I attempted to call the office multiple times and each time I was advised that Jesse (the estimator) would get in touch with me when he got a chance, despite being told by Jesse that someone else entirely would schedule my project. I finally was able to locate Jesse's cell phone number and made contact with him. He was once again very professional and stated that he was unclear why the project had not been scheduled and had even told the install manager to contact me multiple times over the past few days as well. Jesse was then able to get the install manager to call me in approximately ten minutes. The project was scheduled and the painters arrived on a rainy day and were very polite. My original quote stated that this process could take approximately four days total because the company would focus on pressure washing, scraping and sanding and allow the area to dry to allow for proper adhesion. After the painters finished pressure washing the surface they immediately began attempting to paint, prior to allowing the siding and exposed wood to dry at all. I had to explain to the painters that I wanted them to stop immediately and return after the siding had a chance to dry and it was not raining outside anymore. The painters eventually reluctantly agreed to return on a later date. When they returned on a later date they performed the project well and I saw no issues with the final product, so in conclusion I believe there are aspects of this company that are great. They did good work, their prices are fair, however, the customer service in regard to scheduling and getting in contact with anyone is very poor. The final product would not have been good if the painters had gotten their way and were allowed to cut corners with their performance of the job. So, I would not recommend this company based on my experiences, however, I believe with some internal changes and accountability this could be a good choice for anyone's painting needs.

They only put 1 coat of paint on the walls. There was paint on the carpet and on the tile. Some of the paint is in the grout and was not removed.