- Residential Work
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Learn about our screening process82% Recommended
46 Years In Business
Company Details
- Verified Licenses
Contact
11 Cotters LaneEast Brunswick, NJ 08816 https://www.goldmedalservice.com/?utm_source=gml0300_ppl003_1018381235
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Generator Repairs
- Fan Repairs
- Electrical Switches, Outlets & Fixtures - Repair
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
Write a ReviewThey rate is way lesser than everybody else. Service is very good
They are good and efficient. But too costly.
Great service, and quality work!
Pricy but very good work.
Very knowledgeable and professional
After 20 Phone calls over the past 13 days, roughly 4 no shows to appointments, roughly 5 that showed up past the scheduled appointment time, technicians who arrived with attitudes or left not knowing how to fix or unable to fix, and several nights with either no heat, no water or in the new plumbing issue; we still have trouble getting any accountability for the failures and lack of true business guarantees. While I may have a warranty on the $10,000 install job from a few years back, it does not give you/Gold Medal Service the right to perform less than what is expected and what is sold in your sales pitches. I have asked to speak with management roughly 10 times in phone calls, and while Jeff from the plumbing reached out, and another lady from the Customer Relations side, what was the follow up or end result? This all started from a single leaking pipe, and here we are 10 days later still Having issues and technicians not arriving as promised. I gave you 5 stars for the 2 install jobs on the $20,000 I spent but I give you 1 star for the follow thru when there is an issue, and we need help with warranty work. I once heard, you fix it right the first time you never have to deal with the customer again. You do not fix it, and this is the end result; me calling 20 times asking for follow-up, follow thru, or status checks on what is happening. Feel free to call me because I would love to go over these recorded calls and what is being promised over what the end result is. I am blown away at the incompetence of this business despite all the work that went into actually replacing the original HVAC system. Their management is a failure, and their customer service manager (Sandy) cannot keep it together. In the end, this company is not worth the risk for warranty work they say they have a promise to maintain or repair. Do not fall into their trap.
Water heater broke on Christmas eve and they were able to come out and help me out that same day.
they were able to accomodate before the Holidays. Responsive and good communications.
Very Ptofessioal Knowledgeable and troubleshooting was his first investigation. After he found the problem (our ceiling fan blew out) we purchased a new one and he came back to install it. It was great to know our problem was over and done
Transparent flat rate pricing. Not inexpensive but convenient and certainly professional and easy to deal with. Would use again.
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