Hoffman Weber Construction, Inc.

First of all this project was a process that involved everyone being of the same page to get it done right and in a timely manner. From the sales rep. Alex Roeller to Project manager Craig told us that communication was always part of getting what was needed done. Craig was out long before the roofers to get a good idea of what was needed to get it right. I was sent expected delivery times of materials and when the project was to start from Amanda. Also Craig and HW communicated with the masonry contractor on a timeline to get that job done before HW came to install the new roof. It was like clock work with everyone doing what they needed to get the job complete. The roofers were great also. In fact cleaned up before they left, even with knowing they had to come back the next day to finish up. During those 2 days Craig was here to make sure it was going ok. When the job was finished he came to inspect. He had dumpster picked up the next day, as well as any left over materials that needed to be sent back. Alex was back a few days later to go over warranty of materials and labor. My son had a question that got answered at that time also.. Would I recommend HW to others?? I sure would!!!

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Keyth Hendricks came out to review our requirements and was beyind professional and customer centric. Rather than take advantage of an unsuspecting customer (me), he was kind enough to advise our job is nowhere near as big as other contractors suggested. He referred me to use a smaller company who can do exactly what we need, and nit upsell me on things we don't need. Keyth was a breath of fresh air!

We purchased an older home, built in 1921, in the Summit Hill neighborhood of Saint Paul. It was in terrible condition -- a "fixer upper." It was the ugly duckling on the block. One local news celebrity who lives nearby described it as the "outlier" on the block. Gee thanks... It was in bad need of new siding and windows throughout. We knew about Hoffman Weber (HW) and Jason Iwig from previous dealings at our old house in Bloomington. (Those dealings resulted in a separate five-star review on Angie's List). So, when HW's estimate for windows and siding came back in the same ballpark as a couple of other very reputable companies, we immediately retained HW as our contractor. Jason met with us immediately after we committed to the project. He's extremely knowledgeable when it comes not only to the various siding products available but especially with respect to customizing design and aesthetic, with great attention to details like jut-outs, standard siding for lower and shake siding for upper, and decorative corbels etc. He was also able to provide several financing options from cash to a ten-year loan with relatively good rates. He was able to approve us on the spot. Jason then handed the project management over to Pete (for windows) and Tim (for siding), who served as the foremen of their respective projects by making regular visits and ensuring their crews had more than enough material on site to get the job done. Like Jason, Pete and Tim are extremely knowledgeable, thoughtful, and professional, and always available to answer questions or address concerns, always in a satisfactory (reasonable) manner. Our installers were meticulous with attention to detail, right down to the replacement of cable tv cords along the house. Everything had to be perfect with the siding and windows. Yes, this meant a somewhat slower completion time, but I'll take slightly slow and meticulous over fast and sloppy any day. Our satisfaction always seemed of primary concern for them. Our 1921 house at 1116 Saint Clair Ave was an "outlier" in the neighborhood when we moved in, for all the wrong reasons. Now it's an outlier for all the right reasons. With Jason's help and artistic flair, we decided to use Hardie siding in the color Countrylane Red, with Arctic White trim. But we chose Birch Bark for the shake siding up on top, with a jut-out supported by corbels. We're happy. Our new neighbors are ecstatic. And passersby on Saint Clair stop to tell us how impressed they are. We really couldn't be happier with the job Hoffman Weber did for us, and we very sincerely hope those who read this review consider them for their project. Big thanks to Jason, Pete, Tim, and Boris, and all the administrative staff at the office who stayed in close touch throughout the entire process, with very accurate timelines etc.

Pre-work customer service and the timing of the project were great. Once the work began, the project manager was very slow to respond to questions. They also left excess roofing materials on my lawn for close to 3 weeks following the completion of the project. I have followed up multiple times regarding the other projects that we discussed once the roof was complete and have only heard back once from the sales consultant who indicated that they would look at our profile and get back to us (this was several weeks ago). I guess it is not enough margin in the other projects to warrant a response to our desire to have the work done.

Poor communications.

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I hired Hoffman Weber from your site home adviser they are a terrible company they saw my check for $13,000 from my insurance company and want to get it all and more they charge me $13,000 alone for my roof let alone the rest of the damage on my home that I'm going have to pay for and it sure as hell ain't going to be Hoffman Weber that does the work or any other company from your site the crew sent out layed around in my yard like it was a park on a Sunday drinking beer? Keyth the sales person took two days or more to respond to phone calls or emails the dumpster sat blocking my garage door for three weeks after the roof was finished they put up the wrong colors this was last June the roof still has not had a final inspection! My neighbor hired them as well and that job isn't finished yet every other home damaged in the storm has was finished last fall Seriously pissed off